Photo Gallery

SERVPRO-green air movers stacked on shelves inside the back of a SERVPRO vehicle

Our Fully Stocked SERVPRO Vehicles Are Always Ready

As a 24/7 disaster restoration company, we have to be ready to respond at a moment's notice. This is why all of our vehicles are fully stocked and ready to go!

Several SERVPRO employees sitting around a brown, rectangular table covered with pens and paper

Our Employees Get Water Restoration Certifications

We want our customers to feel confident that our employees are highly trained and certified to clean and restore any damage. That's why we hired an IICRC instructor to come to our office and personally teach the water restoration class!

Checking Moisture Levels

An important part of our water mitigation process is to regularly check the moisture levels of a property's affected area until it reaches the target level. Pictured above, Crew Chief Victor Peralta enters his latest readings into the job file.

Professional Water Mitigation Team

Our water mitigation team is comprised of highly trained and certified technicians. No matter how extensive it might be, if you have water damage in the Hickory, NC area, our team is able to make it "Like it never even happened." 

Contents Packout After Home Fire in Hickory, NC

This home had a fire, which damaged most of the home and ruined many of the homeowner's possessions. As a result, our team sorted through the items and either disposed or relocated them for the duration of the cleanup and restoration process.

SERVPRO of Catawba County West Cleans Soot Damage

One of the biggest issues after a house or building fire is soot damage, which in this case, turned an entire door black. Fortunately, our technicians at SERVPRO of Catawba County West have the tools and chemicals to clean it, as shown in the photo above!

Keeping Our Workspace Clean

Because we specialize in cleaning up disasters, we're often left with debris and fallen material. But at SERVPRO of Catawba County West, it's important that we leave our customer's property in a much better condition than we found it. That's why our employees make sure we keep our workspace clean—even while we're working.

Large Loss Trailer in Hickory, NC

SERVPRO of Catawba County West is able to respond to any size disaster. In case of a major event, our large loss trailer is always stocked and ready to be deployed. It's equipped with a essential gear, a make-shift office, and a generator for when power is not available. We're always ready!

Dehumidifier Inventory

In addition to hundreds of air movers, SERVPRO of Catawba County West is stocked with over a hundred dehumidifiers. This large inventory allows us to respond to any size disaster!

Textiles Cleaning Facility

When your clothes, rugs, or other textiles are damaged or dirtied during a disaster, our team uses cutting-edge technology to clean and restore them back to their original condition. The above photo displays a fraction of our textiles cleaning facility!

SERVPRO of Catawba County West Responds to Hurricane Florence

Our state was heavily damaged by Hurricane Florence, which is why we sent out some of our team to Wilmington, NC to assist their community. This is only one instance of several occasions where we have sent out a storm response team. Other instances include Hurricane Irma, Superstorm Sandy, and the floodings in Chicago.

Soot Web After a House Fire

After a fire, you might notice blackened "cobwebs" near and along the ceiling of your home. These aren't actually from spiders--they are a result of ionized soot particles clinging together to form these structures. They are most commonly referred to as "soot webs."

Mike Richey Speaking at a CE Class

Each quarter, we host CE classes to insurance agents so they can maintain their license. In the above photo, marketing representative Mike Richey explains who SERVPRO of Catawba County West is and what we can do!

Ionized Soot Particles Clinging to Nails

In this picture, you can see the nail heads in the wall after a fire. This is a result of ionized soot particles clinging being attracted to the metallic objects, even through the wall! This ionization can also result in cobweb-like features known as soot webs.

SERVPRO Team Responding to Water Damage

Our team of highly-trained technicians is quick to respond to any-sized disaster. In the above photo, our team members bring a dehumidifier and other equipment to the affected areas.

SERVPRO Responding to Commercial Disaster

Regardless of your business' size, SERVPRO of Catawba County West will respond to any-sized disaster. Our team is familiar with working with commercial properties and ensuring you're open for business as quickly as possible. When you see our vehicles, you know you're in good hands!

Large Loss Team Responding to Storm Damage

When a storm's heavy rains flooded an under-construction building, our large loss team was quick to respond. We worked in shifts around the clock so the construction crew could resume its work after just a couple of days. 

Large Loss at Mall in Hickory, NC

What happens when your commercial space suffers from disaster? Call SERVPRO! Our certified large loss team can handle any-sized disaster. In the above photo, our team responded to a call from a local mall, where they suffered from major water damage. 

Mold Containment Space in Hickory, NC

We were called in to take care of a mold growth problem that was affecting a family's opportunity to sell their home. Our mold specialists visited the Hickory, NC home and set-up a containment space so the disturbed mold spores wouldn't travel to other areas.

Our Air Mover Supply

We have a lot of jobs, which means we have a lot of equipment. Here we show only a few of our hundreds of air movers. No matter how large the water damage, we're here to make it "Like it never even happened."

Mold Damage – Brookford

Mold damage in Brookford calls for the latest most sophisticated procedures and equipment available to mitigate loss from mold infestation. Shown here is a dehumidification console used to aid in the drying process when cleaning up the conditions that caused the mold.

Sweetwater Hotel and a Water Leak

The overflowing tub leaked water onto the carpeting of the corridor in a Sweetwater lodge. SERVPRO technicians are schooled in the proper placement of air movers and dehumidifiers to arrest the unwanted moisture quickly. All, while minimizing any disruptions to the guests, much to the delight of management.

Fire Damage – Hickory Home

Fire damage to this Hickory home burnt very hot and busted out a few windows, and the firefighters busted out a few more to fight the fire. SERVPRO of Catawba County West can provide temporary board up service in cases like this while the property awaits the insurance adjuster and complete fire remediation.

Storm Damage – Brookford Home

Storm damage at this Brookford home blew out the windows of this second story room and did considerable damage to the roof and ceiling. We arranged for the roofing repair and once completed we put up new drywall on the ceiling and walls along with replacing the windows.

Mold Damage – Brookford Home

Mold damage at this Brookford home showed up behind the baseboard. A mold infestation of this nature involves cutting away a portion of the drywall to allow for cleaning and an application of an antimicrobial substance to inhibit future mold growth. The molding can be cleaned and reused.

Brookford Water Leak from Duct

The condensation from the cool air that escaped from the A/C duct eventually damaged the Brookford home's ceiling. The weak and crumbling drywall had to be replaced for safety and aesthetics. The opened up area having been cleaned and sprayed with an antimicrobial product by our SERVPRO technicians was ready to be closed.

Water Problem in a Hickory Meeting Room

The meeting room in this hotel in Hickory was under siege by a broken water line. SERVPRO technicians have the equipment to dry out the room after the water has been removed. We work fast to minimize disruption of normal business activities. Ready 24/7 to help.

Storm Damage at a Hickory House

Storm damage at this Hickory home when it was breached with a large volume of water. The moisture peeled the oil based paint from the interior of the home. Our trained SERVPRO technicians cleaned up the water and dried the damaged surfaces.

Fire Damage – Hickory Home

Fire damage at this Hickory home created this severe soot and smoke damage. SERVPRO of Catawba County West has proven and tested procedures to fall back on to treat and clean this kind of fire damage.

Not So Sweetwater Mold Damage

The bathroom in this Sweetwater house was destroyed by a mold growth in the area of the leak. SERVPRO can remove and safely discard mold infested materials before starting the remediation process. Rely on us for a safe conclusion to any mold problem in your home or business.

Water Damage – Hickory

Water damage in Hickory is not always visible to the naked eye. SERVPRO of Catawba County West utilizes high-tech moisture detection devices to measure moisture content within building materials. Devices like the one shown can measure moisture in wood, drywall, plaster, brick, block, roofing and most other materials utilized in the construction of a building.

Commercial Water Damage – Brookford Office

Commercial water damage at this Brookford office was the result of a plumbing leak in an adjoining bathroom. SERVPRO was called to clean up the water. Pictured are the commercial air movers and dehumidification equipment used to dry the room out.

Storm Damage – Washed Out Bridge in NC

Storm damage in NC left this bridge washed out and impassable. Mother nature can deliver awesome power in a negative way as this picture shows. If storm damage affects your property in any way, call SERVPRO of Catawba County West 24/7 at (828) 322-4000.

Wildfires Ravage Catawba West

Catawba West is just one of the many regions threatened by wildfires. You are advised by your local SERVPRO franchises to protect your persons before your property. We can help restore any wildfire-related damaged to your home, but we cannot treat you. Be safe and know we are there to support you if you need our help.

Commercial Water Damage - Hickory

Commercial water damage occurred at this Hickory, NC office building when rain broke through a flat roof of the building and accumulated on the drop ceiling. When the weight was too great, the water came tumbling down into the offices. If water damage impacts your home or commercial facility, call SERVPRO of Catawba County West 24/7 at (828) 322-4000. We proudly offer 24-hour emergency service.

Stormy Weather in Brookford

Residents in Brookford were amazed at the havoc caused by that suddent storm that dumped almost three inches of water on the area. The massive amount of building materials, furnishings, and appliances that were ruined was significant. SERVPRO pitched in, helped remove he non-salvageable items, and then we serviced a number of customers with water damage restoration services to mitigate any secondary water damage.

Water Damage Clean Up Equipment in Hickory

Water damage cleanup equipment is pictured lined up and ready for water removal when needed. Many building materials retain large amounts of moisture after completion of the initial water removal. This photo shows a variety of equipment used to mitigate that hidden moisture. Whatever disaster restoration services you might require, you can rest assured that SERVPRO of Catawba County West will have the equipment and staff to respond to your situation. Call us at 24/7 at (828) 322-4000. We provide 24-hour emergency service.

Fire Damage – Longview Kitchen

The Fire Damage in this Longview Kitchen required SERVPRO to put their considerable experience in fire and water damage restoration to the test. A detailed project plan was developed and followed to clean up and restore the property, "Like it never even happened." No job is too complicated for SERVPRO of Catawba County West. Just call us 24/7 at (828) 322-4000 and we will get started immediately.

Mountainview Mold Damage Detection

Mold damage in Mountainview can be detected even if it is hidden behind walls or in between layers of flooring. SERVPRO uses lighted Borescope Inspection Cameras for visible access to hard to reach or otherwise inaccessible areas. This tool can be invaluable in the detection of mold damage in homes. If you suspect mold in your residence or business, call SERVPRO of Catawba County West 24/7 at (828) 322-4000. We will apply the latest technology to remediate your damage.

Mold in Hickory Tub

Mold growth developed in this Hickory bathtub due to excess moisture and lack of ventilation. We used an antifungal agent and killed the mold and suggested that an exhaust fan be installed to mitigate moisture.

Water Damage in Viewmont

The water heater gave way at the feed line and left a lot of water in this section of the home. This water damaged viewmont house needed some fast extraction to at least save some of the drywall.