Recent Posts

What Affects the Drying Process?

1/21/2019 (Permalink)

Water Damage What Affects the Drying Process? The drying process can be affected by a few different factors, such as humidity levels and allowing our air movers to continuously run.

Customers in the Hickory, NC, area call us nearly every day to help them dry their home after they have water damage. We use advanced technology and cutting-edge techniques to restore homes to their preloss condition, but how fast we can achieve that goal is affected by certain factors.

Humidity Levels

It’s difficult for our air movers to work when there’s too much moisture in the air. If humidity levels are not constantly regulated (usually by a dehumidifier), then the air will not be able to hold the moisture from the evaporated water damage. This is especially a problem when the affected room is not properly sealed and outside air gets in.

Our Equipment is Turned Off

Our equipment is incredibly effective as long as it remains running. Sometimes, however, customers will shut off our air movers and/or dehumidifiers because they can create a lot of noise. But when that happens, it drastically slows down the drying process and can increase the chances of mold or other damage.

Amount of Moisture

This might seem obvious, but the amount of moisture we have to dry will also impact the length of the process. If there is minimal impact from your water damage, we will be able to dry the affected area faster than typical damage; the same is true for the inverse.

Drying Your Water Damage

Our technicians do everything in their power to restore your home or business back to its preloss condition as soon as possible. That’s why we use the most efficient methods and technologies available. If you have water damage and need a professional disaster restoration company, call SERVPRO of Catawba County West at (828) 322-4400!

Mold Q&A: How Did Mold Get in My Home?

1/7/2019 (Permalink)

Mold Remediation Mold Q&A: How Did Mold Get in My Home? Mold spores are everywhere, but they don't become a problem like this until there is plenty of moisture available.

For many homeowners, the last thing they expect to find is mold growing somewhere in their home. Especially if you don’t have much interaction with mold, this can be concerning and raise many questions. But how does mold get into your home, exactly? That’s what we’re here to explain.

How Did Mold Get in My Home?

The truth is one that most people don’t want to hear—mold has always been in your home. In fact, there are always at least a few spores everywhere, including your home. But because they are microscopic and are usually in low concentrations, they don’t cause problems.

Mold spores, however, can begin to grow once they come into contact with moisture. Once these spores mature, they will in turn release more spores, and the cycle will continue while food and moisture are present. As a result, this will lead to a higher concentration of spores, which is when you might notice health effects.

In order to avoid this growth, it’s essential that you keep your indoor humidity levels low and address any moisture issues!

Remediating Mold Growth

Mold growth can be an issue, but your local mold remediation company can make it “Like it never even happened.” If you have mold growth in your Hickory, NC home, call SERVPRO of Catawba County West at (828) 322-4400!

4 Types of Storms We Have in Catawba County

12/28/2018 (Permalink)

Storm Damage 4 Types of Storms We Have in Catawba County We have many different storms in the Catawba County area, each potentially disastrous!

As a disaster cleanup and restoration company, we work with a multitude of homes and businesses after there’s been a disaster. In particular, we notice a rise in calls after we have some kind of storm. If you’re trying to prepare your property for potential storm damage, here are some storms you should be ready for.

  1. Thunderstorms. Typically a summertime phenomenon, thunderstorms—while usually mild—can cause a lot of damage, such as downed trees, heavy rains, and even start fires.
  1. Hurricanes. Hurricanes generally occur in the second half of the year, and they can be quite destructive, such as with Hurricane Florence. We do not usually sustain as much damage as the coastal region, but we still often feel the effects in the form of rain and wind.
  1. Tornadoes. Tornadoes aren’t a common occurrence in the region, but it was just last year that we had a couple of tornadoes that damaged many areas in Hickory. This can cause tree damage and expose homes to the elements.
  1. Winter Storms. Each year, we typically get one or two winter storms. They might be pretty, but they can create problems such as collapsed roofs and burst pipes.

Storms can cause a significant amount of damage, but if you’re aware of the potential dangers, you can take preventative steps. If you do suffer from storm damage, you can call us at (828) 322-4400 to make it “Like it never even happened.”

3 Services SERVPRO of Catawba County West can Offer Commercial Properties

12/26/2018 (Permalink)

Commercial 3 Services SERVPRO of Catawba County West can Offer Commercial Properties We offer textile cleaning services to businesses whose contents have been damaged by disaster!

Disasters affect our area on a regular basis, and sometimes they affect local businesses. Because these properties often to need to be operational as soon as possible, they require a range of services. Fortunately, SERVPRO of Catawba County West offers several services to help commercial properties recover from damages.

  1. Duct Cleaning. According to the National Air Duct Cleaners Association, your ducts should be cleaned every three to five years. In addition to optimizing your system’s performance, a duct cleaning clears out irritants, allergens, and other particles that might affect your employees and impede productivity.

  1. Odor Removal. Strong, lingering odors can be a deterrent to both your employees and your customers. These might be difficult to remove by many methods, but we use cutting-edge technologies and proprietary chemicals to make virtually any odor “Like it never even happened!”

  1. Textiles Cleaning. If you have a disaster at your commercial property, it’s likely you’ll have damaged rugs, uniforms, or other textiles. Fortunately, we have a textiles cleaning facility that takes advantage of advanced cleaning technology. As a result, we can clean and restore virtually any textile!

We offer several other services in addition to the ones above because our goal is to be a one-stop business for your disaster restoration needs. So if you need help restoring your commercial property, call SERVPRO of Catawba County West at (828) 322-4400!

3 Essential Fire Safety Tips

12/19/2018 (Permalink)

Fire Damage 3 Essential Fire Safety Tips A smoke alarm is one of the most basic ways you can protect yourself should a fire occur!

At SERVPRO of Catawba County West, we advocate for fire safety measures. Having seen countless home and commercial fires across the county, here are a few essential fire safety tips that we’ve picked up!

  1. Install a smoke detector. This is one of the most basic things you can do to protect yourself from a fire. These devices essentially act as 24-hour guards to make sure you know as soon as it detects smoke in your home. This can give you and your family just enough time to escape!

  1. Never leave the kitchen unsupervised. Cooking-related fires are the leading cause of home fires each year. And often times, they occur because the kitchen is left unsupervised while food is cooking. If you must leave the kitchen, either find somebody else to watch or turn off your appliances until you return.

  1. Keep a fire extinguisher in stock. A fire extinguisher will be your friend should you have a relatively small fire. If you have to deploy one, be sure to aim the spray at the base of the flame. We recommend keeping an extinguisher that is capable of extinguishing A, B, and C class fires, which are the 3 you’re most likely to encounter!

As much as we might wish, it’s not always possible to prevent a fire. So if you do have one, call SERVPRO of Catawba County West at (828) 322-4400!

2 Tips to Prevent Mold Growth

12/18/2018 (Permalink)

Mold Remediation 2 Tips to Prevent Mold Growth This water damage would have encouraged mold growth if we hadn't made it "Like it never even happened!"

Mold is a problem in many homes in Catawba County. Because it can cause allergic reactions and structural damage, many homeowners want to get rid of mold growth as soon as possible. Fortunately, there are a couple of things you can do to prevent it altogether!

  1. Immediately address water damage. Mold spores are virtually everywhere—both indoors and outdoors. But when these spores come into contact with moisture, that’s when they begin to activate and begin growing in the form of mold colonies. After having water damage, you need to dry it out quickly and efficiently. Depending on the type and amount of water, we recommend hiring a water damage restoration company for the best results.

  1. Regulate your indoor humidity levels. As we mentioned, moisture is one of the key factors in encouraging mold growth, but it does not have to come from water damage. In some cases, moisture from the air or condensation can fuel growth. That’s why it’s important to regulate your humidity. You can do this by allowing air to circulate, using a dehumidifier, or by lowering the temperature.

Mold can be a problem, but some steps can be taken to prevent it from becoming an issue. If you do have mold, however, you can contact our remediation experts at SERVPRO of Catawba County West at (828) 322-4400!

3 Myths About Mold

12/18/2018 (Permalink)

Mold Remediation 3 Myths About Mold Despite what you might hear, black mold isn't toxic! In fact, it should not be feared more than any other species of mold.

Mold can cause problems, which is why homeowners try to have any growth treated as soon as possible. But there a lot of misconceptions about mold that circulate the internet, often leading to misinformed property owners. Fortunately, we’re going to clear a few of those myths right now.

Myth #1: Mold Can Be Removed From My Home

FACT: There are countless mold spores all around you—in and out of your home. Although some owners want the spores completely removed from their home, it is virtually impossible to remove them all—short of living in a bubble. Fortunately, mold only becomes a problem when they are activated by moisture, so only the active growth needs to be treated!

Myth #2: Black Mold is Toxic

FACT: Having been slated as toxic and downright dangerous, black mold has a nasty reputation that makes it feared among households. But the truth is that black mold is no more dangerous than any other species of mold. In fact, it’s nothing more than what its name entails: mold that happens to be black. This can describe a number of species, but even the most common culprit, Stachybotrys Chartarum, should be treated with the same regard as other mold species. If you have black mold, don’t panic and call your local mold remediation company!

Myth #3: Take-Home Mold Tests Will Tell Me if I Have Mold

FACT: Take-home mold tests might be convenient, but that comes at the cost of accuracy. While these tests will identify mold spore makeup in your home, they won’t tell you if you have a growth problem. Because mold spores are everywhere, you are getting readings on the spores, which may or may not pose a problem. For an accurate assessment, contact your local mold remediation company!

Learn About Mold from the Experts

If you have questions about possible or definite mold in your home, you should speak with your local mold remediation company. They have the knowledge and experience to help you assess the situation and give you the information you need. If you live in the Hickory, NC, you can call SERVPRO of Catawba County West at (828) 322-4400!

Christmas Tree Fire Safety Tips

12/14/2018 (Permalink)

Fire Damage Christmas Tree Fire Safety Tips Christmas lights look pretty, but they can have the potential to be a fire hazard!

According to the National Fire Protection Association, there are nearly 170 home fires each year that start with a Christmas tree. In some of these cases, people died and homes were lost. That’s why it’s important to ensure you take some precautions to ensure your Christmas tree doesn’t catch fire.

  1. Keep your Christmas tree away from heat sources. It’s cold during the winter, so it’s no surprise that people tend to keep the heat running in their homes. Unfortunately, however, these heat sources—if they are too close—can cause trees to catch fire. Keep these heaters at least 3 feet away from your tree and other flammable objects.

  1. Be careful with Christmas lights. Christmas lights might be festive, but they can pose a potential fire hazard. For starters, check for broken bulbs because the tree needles can get stuck in the empty light socket and ignite. Also be sure not to overload the sockets or use frayed cords, which also pose a fire risk.

  1. Water your tree on a regular basis. It might be the last thing on your mind, but it’s crucial that you water your Christmas tree. A dry tree makes great fuel for a fire, so if your tree does catch fire, it can engulf an entire room in less than a minute! A well-watered tree takes longer to burn and give you more time to respond and escape.

At SERVPRO of Catawba County West, we love the Christmas spirit. But we also know that the holidays are some of the most dangerous times, which is why we’re here to perform emergency services any time—even on Christmas. If you need help cleaning your home after a fire, us today at (828) 322-4400!

Water Damage Restoration Essentials: The Dehumidifier

12/12/2018 (Permalink)

Water Damage Water Damage Restoration Essentials: The Dehumidifier This is one of our dehumidifiers—an essential tool for drying out water damages!

After your home has a water damage, your main objective is to get your life back to normal. At SERVPRO of Catawba County West, it’s our goal to help you achieve yours. Because water damage mitigation is one of our specialties, we have the techniques and equipment to make any water damage “Like it never even happened!” One of the tools we use to achieve this is a dehumidifier.

The Dehumidifier

When your home is humid, mold spores and other allergens are more likely to cause issues. Not only that, any water damage you may have will take longer to dry. That’s where a dehumidifier comes in.

A dehumidifier is a machine that draws in moisture from the air and converts it back into a liquid by cooling the air, capturing the liquid in a container, and then returning the warm, dry air back into the room. This process essentially dries the air so we can restore your home faster.

Team Effort: Air Mover and Dehumidifier

Dehumidifiers are an essential part of the water mitigation process, but they are only one half of the equation. They work in conjunction with air movers, which are high-powered fans that offer strong velocities and precision.

The air movers blow air across the surface of moisture, which increases the evaporation rate and directs airflow. The added humidity is then drawn in by the dehumidifiers to reduce moisture and allow the area to dry at a faster rate, which reduces to risk of additional damages.

Your Local Disaster Restoration Team

SERVPRO of Catawba County West has served the Hickory area for many years, and we’ve helped countless homes and businesses along the way. If you have water damage at your home and need us to use our specialized equipment, call us today at (828) 322-4400!

Why SERVPRO is Capable of Restoring Your Business

12/7/2018 (Permalink)

Commercial Why SERVPRO is Capable of Restoring Your Business Our team responded to the flooding at Martinsville Speedway earlier this year! We have the capacity to handle any commercial disaster!

As your local disaster restoration company, you probably know we help many homeowners get their lives back to normal after fire or water damage. But we extend those services to commercial businesses as well—no matter how large they are. There are a few reasons SERVPRO of Catawba County West is a great choice to restore your business.

  1. We’ve served countless homes and businesses for nearly 10 years. In our nearly one decade in this community, we’ve worked with numerous property owners to restore their property after a disaster. Over time, we’ve established a reputation as the Hickory area’s trustworthy and professional disaster restoration company.

  1. We’re a large loss franchise. SERVPRO corporate recognizes certain SERVPRO franchises as being a large loss franchise, which means they have the skill and capacity to handle large-scale disasters. We are one such franchise, and we’ve helped restore several large losses, such as the fire at Lees McRae College and flooding at Martinsville Speedway.

  1. We offer a full range of services. We’re known for our reputation as a fire and water damage restoration company, but we offer many more services. For example, we offer odor removal, textiles cleaning, mold remediation, and more. We’re your one-stop shop when it comes your restoration needs!

We pride ourselves in making it “Like it never even happened!” That’s why many businesses in the Hickory area trust us when they have a disaster. If you have a disaster at your commercial property, call SERVPRO of Catawba County West today at (828) 322-4400!