Recent Why SERVPRO Posts

SERVPRO of Catawba County West in the Community

3/1/2019 (Permalink)

Why SERVPRO SERVPRO of Catawba County West in the Community We regularly sponsor and play in local golf tournaments that support great causes!

Although SERVPRO is a national franchise chain, SERVPRO of Catawba County West is a locally owned and operated franchise. This means that all of our employees live in and connect with our community. That’s why it’s important to us that we take an active part in the local organizations and activities that support our values and matter to our employees.

Catawba County Chamber of Commerce Involvement

The Catawba County Chamber of Commerce plays an instrumental role in connecting and supporting local businesses. In addition to being members, we are ambassadors and regularly attend events and ribbon cuttings. We’re proud to support an organization that does so much for the community!

Sponsoring Golf Tournaments

It’s no secret that SERVPRO of Catawba County West is a big fan of golf. If the weather’s good and we’ve registered for a tournament, you’ll likely find that we have a team participating. But when we sponsor a golf tournament, it’s not just for the sake of playing or supporting golf; the tournaments we sponsor are hosted to benefit some cause or nonprofit organization. So we’re not just playing, we’re helping support values we believe in!

Hickory Christmas Parade

Every year, Hickory hosts its annual Christmas parade, and every year, we drive a float or one of our green SERVPRO vehicles. In addition to seeing all of the great businesses and organizations that also support our community, we get to interact with many people in the Hickory area. Plus, who doesn’t love the Christmas spirit?

Rotary Clubs

We strongly believe in helping others in need—it’s what we do best. It’s also why we are active participants in the local rotary clubs. As members, we get to help those in need—both locally and globally. It’s rewarding to be part of a great organization!

More than a Disaster Restoration Company

SERVPRO of Catawba County West is known as a disaster restoration company, but we strive to be more than that. We enjoy being active members in the community, helping those in need, and supporting the values that make the Hickory area so great. If you do have a disaster, though, we hope that you’ll call us and allow us to make it “Like it never even happened!”

SERVPRO of Catawba County West is Highly Trained & Certified

1/22/2019 (Permalink)

Why SERVPRO SERVPRO of Catawba County West is Highly Trained & Certified Marketing Rep. Mike Richey shows off our most recent IICRC certification!

When a customer invites us into their home, they expect us to be certified and knowledgeable. Because not only are they allowing us into their personal space, they are expecting us to fix their problems. That’s exactly why we ensure that all of our technicians are trained and certified!

IICRC Certified

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is an influential organization that helps shape the way disaster restoration companies across the nation operate. The IICRC sets the standard for disaster restoration through research and optimization, which they then present to insurance companies to ensure prices and procedures are the same across the board.

SERVPRO of Catawba County West is IICRC-certified, and requires all of its crew chiefs to undergo certification so we can ensure our customers receive consistent and professional service.

On-the-Job Training

It’s important that in addition to obtaining certifications, our employees have first-hand experience performing our services. Upon hire, all of our techs and crew chiefs shadow and assist our more experienced employees to better understand how we operate and what we do. In addition, our employees regularly meet with our department leaders to receive feedback and get assistance when needed.

A Team You Can Rely On

If your home or business has a disaster, you’ll want a company you can trust to be professional and get the job done right the first time. So when you need a disaster restoration company, call SERVPRO of Catawba County West at (828) 322-4400!

3 Services We Offer that Separates Us from Competitors

12/3/2018 (Permalink)

Why SERVPRO 3 Services We Offer that Separates Us from Competitors Our ESPORTA soft contents cleaner is capable of cleaning over 90% of all soft contents!

There are a few disaster restoration companies in the region, but there’s only one SERVPRO of Catawba County West. If you have damages to your home or business, you’ll have a few different restoration companies to choose from, but we offer some services that give us an advantage over the others.

  1. Textiles Cleaning. If your clothes, rugs, towels, or other textiles are damaged, we can bring them back to our warehouse to be restored. We have state-of-the-art washer and dryer systems, an ESPORTA soft contents recovery system, an ozone chamber, and several proprietary chemicals. This means we can restore nearly any textile!
  1. Duct Cleaning. Your ducts not only become dirty and dusty over time, but they can become overburdened with soot and other particles after a fire or other disaster. That’s why we offer a duct cleaning service—not just for regular maintenance, but because it’s practically essential after some incidents.
  1. Deodorization. Strong, lingering odors can be difficult to eliminate. Fortunately, we have the capability to remove nearly any odor, no matter how strong it is. We have a variety of methods and chemicals we can use to neutralize smells—from cigarette smoke to skunk spray!

We offer best-in-class services so we can be the one-stop company for all of your restoration needs. If you have damages from a disaster, call SERVPRO of Catawba County West at (828) 322-4400!

How SERVPRO of Catawba County West can Handle Any Size Disaster

11/26/2018 (Permalink)

Why SERVPRO How SERVPRO of Catawba County West can Handle Any Size Disaster Our large loss crew is capable of being deployed at any size disaster!

There are several disaster restoration companies in Catawba County, but there’s only one that can handle any size disaster—SERVPRO of Catawba County West. Even though we are a locally owned and operated franchise, there are a couple of unique factors that allow us to clean up and restore even the most significant damages.

Large Loss Franchise

SERVPRO of Catawba County West is a specially designated franchise known as a Large Loss franchise. This designation—given by SERVPRO corporate—is one that indicates we have the capacity to handle very large disasters. In addition to the designation, we have over 50 employees, dozens of vehicles, and hundreds of units of equipment. As a Large Loss franchise, we have responded to the fire at Lees McRae College in 2017 and the aftermath of Hurricane Florence in Wilmington, NC.

Network of Over 1,700 Franchises

One of the unique advantages of being a SERVPRO franchise is that we’re part of a national system of over 1,700 other franchises. That means when a large-scale disaster beyond our capacity affects our area, we can bring in additional franchises to make it “Like it never even happened.”

Handling Any Size Disaster

With many employees, hundreds of equipment, and many years of experience, we are confident in our ability to handle any size disaster. If you have fire or water damage in the Hickory, NC or surrounding areas, call SERVPRO of Catawba County West today at (828) 322-4400!

Why SERVPRO of Catawba County West Loves Golf Tournaments

11/20/2018 (Permalink)

Why SERVPRO Why SERVPRO of Catawba County West Loves Golf Tournaments This is one of our teams at just one of the many golf tournaments we both attend and sponsor!

It’s no secret that SERVPRO loves golf; after all, we’re a proud partner of PGA. But that love extends down to each and every franchise, including us at SERVPRO of Catawba County West, which is why we often sponsor multiple golf tournaments each year. There are many reasons why our team sponsors and participates in golf tournaments, but here are just 3 reasons:

  1. We love to support our communities. Every tournament we sponsor supports a group or charity. As members of this community, we are proud to support those causes!

  1. We get to meet new community members. It’s always great to meet the people that live in and support Catawba County. That’s why we enjoy meeting these community members and learning more about them!

  1. We love golf. Above all else, we just love golf. It’s an enjoyable sport that allows us to go out into the community and support causes. What more could we ask for?

If you see us with a set of clubs, we’re likely on the way to the nearest golf course, but that doesn’t mean we’re not here for you! SERVPRO of Catawba County West is here to help in your time of need! If you need assistance, call us today at (828) 322-4400!

SERVPRO at the Hickory Christmas Parade

11/7/2018 (Permalink)

Why SERVPRO SERVPRO at the Hickory Christmas Parade Every year, SERVPRO of Catawba County West participates in the Hickory Christmas parade!

Christmas is coming early to Hickory this year! On Friday, November 16, the Town of Hickory is hosting its annual Christmas parade. You can come to downtown Hickory by 6:00 p.m. and watch many local businesses and organizations as they display their floats and pass out candy!

SERVPRO of Catawba County West is also going to continue its tradition of appearing in the parade. Although we are going to bring only one vehicle this year, we’re making up for it by bringing a special, green guest! If you want to meet this famous celebrity, you’ll have to come down to the parade!

We hope to see you on Friday, November 16, and we hope that you have a Merry early Christmas!