Recent Water Damage Posts

3 Things You Should Never Do After You Have Water Damage

7/14/2020 (Permalink)

Green dehumidifier on hardwood floor covered with plastic cover Don't try to dry your own floors. This should be properly done by your local disaster restoration professionals.

Although water damage incidents are relatively common in the Hickory, NC area, many people aren’t prepared to handle them when they happen. Unless you’ve experienced a similar situation before, you likely aren’t even sure what steps you should take next. But even if you know what to do, it’s just as important that you know what not to do.

  1. Do not use a vacuum to extract water damage. Vacuums are meant for sucking up dirt and debris, not water. If you try to use a standard household vacuum, you can end up damaging the vacuum or yourself.

  1. Do not use household appliances. Water and electricity aren’t a good mix, so avoid using your appliances until it’s been deemed safe to do so. Doing so otherwise can lead to injury or further damages.

  1. Do not turn on ceiling fixtures if the ceiling is wet. If water originated from an upper level of your property, the ceilings on lower floors may be affected as well. In this case, do not turn on ceiling fans or lights, as this may cause further damage.

If you have water damage, it’s always best to call for professional help. These experts can guide on next steps and get your property back to its pre-disaster condition. If you live in the Hickory, NC area, you can call SERVPRO of Catawba County West 24/7 at (828) 322-4400!

3 Ways to Prevent Water Pipe Damage

6/22/2020 (Permalink)

Water drips from faucet next to soap Pipes play an important role in our home, but it's important we take care of them!

Leaking and ruptured pipes are a problem that many homeowners in our community have faced at one point or another. We rely on these pipes to carry water throughout our home, but that very same water can lead to thousands of dollars in damage. Fortunately, this kind of water damage isn’t a foregone conclusion—there are a few steps you can take to prevent damage to your water pipes.

  1. Install a water softener. Believe it or not, hard water (water with high concentrations of dissolved minerals) is a problem that many homes in the U.S. face. This abrasive water can cause particular damage to your pipes, which can weaken over time. One possible way to mitigate the damage is to install a water softener, which helps filter out these minerals!

  1. Regulate your water pressure. High water pressure is one of the most common culprits of pipe damage, as the extra pressure can overwhelm pipes and lower the life expectancy of your appliances. If you see signs of high water pressure, contact your local plumber to install or replace your pressure reducing valve.

  1. Insulate them during the winter. When temperatures drop below freezing, pipes tend to freeze, which can cause undue pressure on the system and lead to ruptures. To help prevent freezing, insulate the pipes, especially if they are exposed or in areas that aren’t otherwise well-regulated.

Water damage can be expensive and stressful to clean up. At SERVPRO of Catawba County West, we have highly trained professionals who can help you navigate the process and get your home back to normal. If you have water damage in the Hickory, NC area, call us anytime at (828) 322-4400!

The 3 Categories of Water Damage

5/18/2020 (Permalink)

Flood water nearly up to the kitchen counter Floodwaters are considered highly unsanitary and can pose health risks!

Not all water damage is created equal. For homeowners, the end result is the same: remove the water from the home. The cleanup process, however, can drastically change depending on the kind of water. There are 3 classifications of water damage: clean, gray, and black. Each one poses a different level of threat and requires a different cleanup process.

Category 1: Clean Water

Nobody wants water damage, but if you do have it, your best hope is that it is clean water. This is potable water that comes from sources like a burst water pipe or a damaged refrigerator supply line. Category 1 water damages are the most straightforward to clean, but if the water is left long enough, it can deteriorate into a Category 2.

Category 2: Gray Water

Water with a significant degree of contamination is classified as Category 2 water damage. Gray water can cause some health issues, so it requires some cleaning treatment in addition to the standard drying process. This kind of water comes from washing machine discharges, aquariums, and other similar sources.

Category 3: Black Water

Category 3 water is extremely unsanitary and poses significant health risks. This kind of water can come from outside water (flooding) or sewage backups. In these cases, our technicians need to wear full PPE and perform multi-step cleaning processes. In fact, with black water, it’s strongly advised that elderly or immunocompromised individuals evacuate the home until it is safe to do so.

Professional Water Removal

No matter what category of water damage your property may have, SERVPRO of Catawba County West is equipped to handle it. We’ve helped thousands of home and business owners recover from all types of incidents. If you have water damage and need professional help, call us today at (828) 322-4400!

What to Do If You Have Water Damage

1/23/2020 (Permalink)

Water pooled into puddles under an office desk Water damage can cause problems for your property, but the cleanup process can be navigated by calling the right people!

Many residents in the Hickory community have experienced how devastating water damage can be. Your furniture and home’s structure can be compromised and deteriorate, mold growth can cause some health effects, and the recovery process can be long and expensive. To make matters worse, most property owners are unprepared, and they often don’t know what to do.

Water damage can be frustrating to deal with, but there are a few simple steps you can take to alleviate much of the stress.

  1. Deal with the water damage’s source. If you have water damage, the first thing you need to do is address the source and mitigate additional damage. In many cases, this may mean you need to shut off your home’s water valve. Regardless of the source, you need to find it and make sure it won’t cause further problems.

  1. Call a disaster restoration company. If water damage isn’t addressed promptly—and properly—the situation can deteriorate and lead to further problems for you and your home. Immediately call a disaster restoration company (such as SERVPRO of Catawba County West) to extract, dry, and perform other necessary services.

  1. Call your insurance agency. Your insurance is meant for moments like these. Call your local agent and make sure you’re covered. Water damages can be costly, so your insurance can really make a difference!

Water damages can be a real headache, but if you take the above steps, you can make the process much easier to manage. If you live in Catawba County and need water damage restoration services, you can call us anytime at (828) 322-4400!

3 Common Causes of Water Damage

12/9/2019 (Permalink)

Parallel walls lined with washing machines at a laundromat Washing machines and other appliances are common causes associated with water damage.

Water damage often strikes when you least expect it. In fact, many of our customers have come home to discover soaked floors and buckled hardwood flooring. While it’s not possible to know when if and when your home will have water damage, you can prepare for the possibility. That’s why it’s important to know the most common sources of water damage—so you know where to look!

  1. Roof leaks. Your roof serves a few different purposes—one of which is to protect the interior from nature. But as roofs age or are impacted by outside elements, they begin to have weaknesses. This presents a problem when it rains (or when snow melts) because the water now has a way into your home. If you notice any vulnerabilities in your roof, have them addressed immediately.
  1. Appliance leaks. Similarly to roofs, appliances can become prone to issues as they age or are affected by certain incidents. Equipment such as washing machines and dishwashers can go from being a convenient tool to becoming the cause of your next water damage. Always keep an eye on them, and make sure they are all well-maintained.
  1. Busted pipes. A lot of water flows through your home’s plumbing system. That’s why a busted pipe can quickly flood parts of your home in a short amount of time. Be wary of aged or exposed pipes, as they are the most vulnerable!

Water damages can be expensive to clean up—never mind the stress it induces. If you’re vigilant, you can hopefully prevent an incident from occurring at your home. But if you do have water damage, our team at SERVPRO of Catawba County West is available 24/7 to dry and restore your Hickory home!

What to Do If Your Pipes Burst

11/27/2019 (Permalink)

Grayscale water faucets lined in a row along a wall Pipes can cause a lot of damage if they freeze and burst!

Your home’s pipes can burst for a number of reasons, but as temperatures start to drop, they’re at risk of freezing. When frozen pipes begin to thaw, the built-up pressure can cause the pipes to expand and burst. If you’ve never had this happen at your home, you might not be sure what to do (or where to even start). Fortunately, we’re going to cover exactly that.

  1. Turn off the water. The first thing you should do anytime water is gushing from your pipes is to shut off the main water valve. This is will stop more water from flooding in, which should be your main priority at this point.

  1. Call a plumber. Next, you’ll need to call a plumber to fix the damaged pipes. They’ll also likely be able to tell you what caused the incident, so you can hopefully prevent the issue in the future.

  1. Call your local disaster restoration company. Finally, you’ll need to call a disaster restoration company to extract and dry the water damage. They will ensure affected areas in your home are completely dried and will apply an antimicrobial treatment to help prevent mold growth.

Burst pipes can cause a major problem in your home, but you’ll have professional help all the way. If you need a disaster restoration company in the Hickory area to clean up water damage, our team has helped thousands of properties. We’re available 24/7, and we can make any disaster “Like it never even happened.”

Why Do I Need a Water Removal Company?

9/11/2019 (Permalink)

Green SERVPRO vehicle As a water mitigation company, we clean up your water damage and prevent it from becoming an issue in the future!

If you’re like most people, you want to take care of issues on your own. After all, who wants to pay for a service when you can just do it yourself? In some cases, that might be the best thing to do, but it’s also important to consult a professional when you truly need their services.

As a water mitigation company, we’ve had many potential customers call us back and decide to clean up the mess themselves. Sometimes we don’t hear from them again, but many have called back with new problems. So why exactly do you need a disaster restoration company? To prevent additional damages.

  1. We take care of hidden moisture. When it comes to water damage, there’s often more than meets the eyes. Many materials, such as hardwoods and drywall, are porous, so they absorb water. This can cause the materials to expand, or it can trap the moisture, allowing it to foster mold growth. A water mitigation company, however, has the equipment to both detect and dry these materials.

  1. We can prevent mold growth. Mold spores are everywhere, but they don’t pose much of a threat until they are exposed to moisture. When water damage isn’t adequately addressed, it can increase the chances of mold growth. Our team can extract and dry the water, plus we apply an antimicrobial to deter mold.

  1. We’re equipped to handle contaminated water. Not all water damage is equal. Some water can be extremely contaminated (such as sewage or floodwaters) and poses health risks. In these cases, you’ll need protective gear and specific processes for cleaning up the damage. Our staff is both equipped and certified to handle these situations!

Water damages can come in many different forms and may not require professional help. But it’s also important to know when things are beyond your control. No matter how much damage your home has, SERVPRO of Catawba County West is here to help!

Signs Your Home Have Water Damage

8/23/2019 (Permalink)

Mold covering a red chair Mold growth is one sign that you've recently had water damage.

No homeowner wants to discover their home has water damage, but if they do, they want it to be shortly after it occurred. That’s because the longer water damage is left unaddressed, the more destructive it can be to your home. So how do you know if your home’s been affected? There are a few signs to look out for!

  1. Bubbling or discoloration in your walls, floors, and ceilings. Short of seeing the incident yourself, one of the easiest ways you can tell you’ve had water damage is by noticing changes to your home’s walls, floors, and ceilings. For example, wallpaper may bubble, paint may peel, and hardwood floors may buckle. These and others are signs that you’ve had water damage.
  1. You have mold. Mold spores are everywhere—even in your home—but they don’t pose a threat until they’re exposed to moisture for extended periods of time. It’s moisture that activates the spores and allows colonies to form. If you notice mold around your home, you’ve more than likely had water damage.
  1. Unusually high water bills. Paying attention to your water bill can not only help you save money—it can warn you of potential leaks in your home. An unusually high water bill indicates that—short of a billing error—more water is being consumed than usual. Oftentimes, this difference is a result of a pipe leaking somewhere in the home.

Water damage is problematic and often leads to other issues. That’s why it’s crucial to call a disaster restoration company if you detect it at your home. Our professional team is always ready to serve any Hickory resident!

How Your Toilet Can Damage Your Home

7/17/2019 (Permalink)

Toilets are an important part of any home, but they have the potential to cause a lot of damage!

Loo. John. Commode. Whatever you call it, the toilet is an important feature in every home. Yet most homeowners aren’t aware that these fixtures can cause a lot of damage. In fact, toilet-related damage can be some of the most expensive kinds of water damage to clean up and restore. That’s why it’s vital to understand how yours can create a disaster in your home.

Toilet Overflow

Nothing makes your stomach sink more than a toilet that backs up and overflows. While this can sometimes be a minor issue, it can also become a much larger problem. In situations where it’s only a low volume of clean water, you can likely dry it up yourself. But if there’s a lot of water or it’s contaminated (i.e. you just used it), there’s where you have a problem.

For starters, dirty toilet water contains bacteria, which we strongly recommend you call a professional to clean up. Even if you’re not worried about touching your own waste, if it’s not properly cleaned up, the remaining bacteria can thrive and cause future health problems for you or your family.

The other problem is that even if the water is clean, if there’s enough of it, it can be too much for someone to handle. Water will enter porous materials, which can cause them to warp and/or hold the moisture and foster mold growth. So even if the water appears to have been dried, it can become a problem in the near future.

Toilet Leak

Your toilet isn’t likely to last forever. Like most things in your home, they eventually wear out and parts can fail. Whether it’s from the base, the supply line, or anywhere else, a toilet can cause a lot of water damage, especially if it goes unnoticed for an extended period of time. While this water is generally potable, it still poses a major threat to your home in the forms of structural damage and mold growth.

Sewage Backup

Nobody wants to discover their main sewage line clogged and backed up from their toilet. Yet this is a problem that plagues many homeowners each year. Like any case involving biohazardous materials, a professional cleanup is required because they pose a major health risk. In addition to clean up, there will likely need to be extensive restoration work, depending on the extent of the damage.

Prevent Toilet-Related Damages

As we’ve demonstrated, your home’s toilet can be a potential source of unwanted damage. Because we often take them for granted, it’s important you remain alert to any changes and perform routine maintenance. But if you do have a disaster, be sure to call our team here at SERVPRO of Catawba County West!

What Affects the Drying Process?

1/21/2019 (Permalink)

The drying process can be affected by a few different factors, such as humidity levels and allowing our air movers to continuously run.

Customers in the Hickory, NC, area call us nearly every day to help them dry their home after they have water damage. We use advanced technology and cutting-edge techniques to restore homes to their preloss condition, but how fast we can achieve that goal is affected by certain factors.

Humidity Levels

It’s difficult for our air movers to work when there’s too much moisture in the air. If humidity levels are not constantly regulated (usually by a dehumidifier), then the air will not be able to hold the moisture from the evaporated water damage. This is especially a problem when the affected room is not properly sealed and outside air gets in.

Our Equipment is Turned Off

Our equipment is incredibly effective as long as it remains running. Sometimes, however, customers will shut off our air movers and/or dehumidifiers because they can create a lot of noise. But when that happens, it drastically slows down the drying process and can increase the chances of mold or other damage.

Amount of Moisture

This might seem obvious, but the amount of moisture we have to dry will also impact the length of the process. If there is minimal impact from your water damage, we will be able to dry the affected area faster than typical damage; the same is true for the inverse.

Drying Your Water Damage

Our technicians do everything in their power to restore your home or business back to its preloss condition as soon as possible. That’s why we use the most efficient methods and technologies available. If you have water damage and need a professional disaster restoration company, call SERVPRO of Catawba County West at (828) 322-4400!

Water Damage Restoration Essentials: The Dehumidifier

12/12/2018 (Permalink)

This is one of our dehumidifiers—an essential tool for drying out water damages!

After your home has a water damage, your main objective is to get your life back to normal. At SERVPRO of Catawba County West, it’s our goal to help you achieve yours. Because water damage mitigation is one of our specialties, we have the techniques and equipment to make any water damage “Like it never even happened!” One of the tools we use to achieve this is a dehumidifier.

The Dehumidifier

When your home is humid, mold spores and other allergens are more likely to cause issues. Not only that, any water damage you may have will take longer to dry. That’s where a dehumidifier comes in.

A dehumidifier is a machine that draws in moisture from the air and converts it back into a liquid by cooling the air, capturing the liquid in a container, and then returning the warm, dry air back into the room. This process essentially dries the air so we can restore your home faster.

Team Effort: Air Mover and Dehumidifier

Dehumidifiers are an essential part of the water mitigation process, but they are only one half of the equation. They work in conjunction with air movers, which are high-powered fans that offer strong velocities and precision.

The air movers blow air across the surface of moisture, which increases the evaporation rate and directs airflow. The added humidity is then drawn in by the dehumidifiers to reduce moisture and allow the area to dry at a faster rate, which reduces to risk of additional damages.

Your Local Disaster Restoration Team

SERVPRO of Catawba County West has served the Hickory area for many years, and we’ve helped countless homes and businesses along the way. If you have water damage at your home and need us to use our specialized equipment, call us today at (828) 322-4400!

Why We Use Air Movers

12/5/2018 (Permalink)

Pictured above, a couple of air movers are drying an apartment unit after it had water damage that leaked from the unit above!

If you’ve ever had a water damage or watched any of our mitigation videos, then you’ve probably seen one of our green fans. Known as air movers, these machines are an essential part of our water damage restoration service.

What is an Air Mover?

An air mover—at its core—is a fan. But what separates it from your traditional fan is that it’s high-velocity, it’s versatile, and it has precision. This degree of functionality allows us to work quickly and more efficiently as opposed to a generic fan.

The Purpose of an Air Mover

In the water mitigation field, an air mover serves two functions: it speeds up the drying process and directs airflow. This is important because after we extract excess water, we have to quickly dry the affected areas to prevent structural damage and mold growth.

As the air flows across the surface of moisture, it speeds up the process from which it evaporates and enters the air. It also pushes the newly created water vapor away from the area so more water molecules can dissipate into the air. We then remove the moisture from the air by running a dehumidifier.

Drying Your Home or Business

We believe in restoring your home to its original condition as soon as possible. That’s why we remain current on industry practices and utilize cutting-edge technology. If you have a water damage at your property and need our assistance making it “Like it never even happened.” call SERVPRO of Catawba County West today at (828) 322-4400!

Why It's Important to Immediately Mitigate Water Damage

10/17/2018 (Permalink)

No matter the time, our techs at SERVPRO of Catawba County West are always ready to respond to water damage!

This is a revision/update of this 2015 blog post.

Water damage is a profound problem that can negatively impact your home or business. However, many property owners don’t have the experience or knowledge to know how to properly handle it. But a quick response at the onset of any water damage plays an important role in mitigating the impact.

Why Is it Important to Quickly Respond to Water Damage?

Your home’s water damage might seem minor at first, but it can quickly become a progressive problem. After the initial damage has set in, the issue can become worse as water seeps into your home and begins to wick up your walls, floors, and possessions. In addition, water will eventually become contaminated and become more difficult and time-consuming to clean and dry. If that wasn’t enough, your home will then also become highly susceptible to mold growth, which thrives in moist environments. But if an immediate response is issued, the above problems will be milder or nonexistent altogether.

The Importance of Emergency Water Damage Restoration Services

Water damage can result in a plethora of problems. But because disaster has no sense of time, it can—and likely will—strike when it’s least convenient for you. That’s why even when you call at 3 a.m. on Thanksgiving morning, our techs at SERVPRO of Catawba County West will answer your call and issue an immediate response. The longer your water damage is left to sit, the more damage your property will likely have. Emergency restoration services are always available with us because they give you a peace of mind and help protect your home or business.

The Water Damage Restoration Process

SERVPRO of Catawba County West follows a specific protocol for water damage restoration. We first extract any standing water still in your property, then we dry out the affected areas to reduce moisture and minimize the threat of mold growth. Throughout this entire process, we will protect your home and belongings from any additional damage. Once it’s all said and done, it will look “Like it never even happened.”

So if you have water damage in the Hickory, NC area—no matter the day or time—call SERVPRO of Catawba County West at (828) 322-4400!

Water Damage Q & A: How Long Does it Take for Water Damage to Dry?

9/19/2018 (Permalink)

Even with a lot of equipment, the amount of time a water damage incident will take to dry will vary on different factors!

When disaster hits your home, your priority is to get everything back to its original condition. So when you have water damage, you want to know how long it will take until you have your peace of mind.

How Long Does It Take for Water Damage to Dry?

We’re often asked this question, but the answer is tricky. In fact, it really depends on the situation.

For a typical water loss, it shouldn’t take more than a couple of days to return your home to normal moisture levels. But there are many factors that can extend—or in some cases, shorten—the overall drying process.

For example, if the area isn’t well-enclosed and is exposed to the outside elements, it can be very difficult to maintain humidity levels. Or in some cases, the homeowner will turn the drying equipment off, which can dramatically hinder the process. And of course, it also depends on how wet the area was to begin with.

Because of these potential factors (and more), it can be difficult to give you an exact completion date. Having said that, our technicians are able to give you an estimated timeline based on their scope and understanding of the job.

Water Damage Q&A: Can I Turn Off the Air Movers?

8/7/2018 (Permalink)

Air movers are an essential part of any water damage mitigation process. Turning one off prematurely can lead to additional and unnecessary damage!

When you have water damage on your property, you’re likely in unchartered territory. Your local restoration and cleanup company will help you recover from the incident, but there are sometimes questions that haven’t been answered. One of the most common questions we’re asked by our customers regards our air movers, which are high-powered fans that speed up the drying process.

Can I shut the air movers off for the night? They are very noisy.

While we acknowledge that air movers can be kind of loud, they play a crucial role in the drying process and should be constantly running until the process is complete. It’s for this reason that we strongly recommend that you allow the air movers to run undisturbed. Should you decide to turn them off anyways, you run the risk of facing a couple of different problems.

First, the longer moisture is present, the more likely you are to have mold growth on your property. Because moisture is an essential part of mold growth, it’s best to address water damage as soon as possible. When you turn off the air movers, you slow the process and allow more time for potential growth to occur.

Second, this disrupts your insurance company’s proposed coverage. Your insurance expects the drying process to be completed within a certain amount of days based on the type and severity of the damage. When you turn off the air movers, you’re extending the total drying process, which equates to more money from your insurance. You may end up on the hook for the costs, plus any mold growth that occurs as a result.

Air movers are an essential part of the water damage mitigation process, so it’s important they are allowed to function the entire time as intended. If you decide to turn them off anyways, please let your water restoration and cleanup company know so they can act accordingly.

Water Damage Q&A: Who Pays for the Electricity?

8/1/2018 (Permalink)

We had to plug in a lot of equipment for this job! They don't use much power, but you may be able to talk to your insurance for reimbursement!

When you’re in the middle of a water damage, your only real goal is to get everything back to its preloss condition. But we also know that these kinds of incidents can be costly, so when your local cleanup and restoration company plugs in a bunch of equipment for multiple days of use, you’re probably wondering about your electricity bill.

During the water mitigation process, who pays for the electricity used by the drying equipment?

In general, the customer is on the hook for all electricity used for the duration of the water mitigation process. While this may seem unfair, the overall usage is generally minimal, similar to if you had left all your ceiling fans on for the same duration.

Having said that, it’s very possible that your insurance adjuster will cover the cost of the added electricity costs since the equipment is necessary for the drying process. It’s recommended that you speak to them regarding this or any other costs that you think should be covered. After all, water damages and other disasters can be stressful, but you shouldn’t have to worry about hidden costs!

If you have a water damage, contact SERVPRO of Catawba County West and we’ll make it “Like it never even happened!”

An Answer For Water Damage Affecting Your Home In Hickory

11/22/2017 (Permalink)

Small leaks and condensation formed by improper ventilation can cause extensive water and mold damage.

Water Damage And Your Home

Taking care of your Hickory home is an investment, something you have to maintain regularly to benefit from in the future. Things such as water damage happen on your property regardless of whether a spill occurs or not.

Many problems, such as a broken pipe or a faulty appliance allow water to enter your Hickory home, causing water damage and making things far worse. These type of maintenance issues require expertly trained personnel to maintain your home correctly. Luckily, you have a local resource you can count on to provide you with a variety of recommendations that help protect your investment.

The weather that develops throughout the year, the age and condition of each appliance, the stress placed on plumbing, and whether maintenance is performed regularly all play a role in how long you can go before replacing many items found in your home today. You can get the help you need to ensure your home remains in proper working order by calling the expertly trained professionals at SERVPRO.

As a homeowner, it is easy to forget about the things we cannot see. However, as the days turn into weeks, months, or even years, each pipe, connection, appliance, age. The sealant used to make these connections tight dissolves over time, allowing small amounts of water to enter your home. Every time you use an appliance such as the washing machine, dishwasher, or even your A/C unit, condensation forms that may also pose a problem, if not maintained properly.

Small leaks and condensation formed by improper ventilation can cause extensive water damage to your home, often leading to corrosion, rot, as well as mold. It takes a proactive approach to catch many of these problems early enough to avoid expensive repairs. The IICRC-industry certified technicians at SERVPRO can help you locate hidden dangers and provide you with the protection you need.

Our services are available 24-hours a day, 7-days a week. We take pride in providing outstanding services for the members of our local community and want to be a source you feel you can trust. SERVPRO has an entire Green Fleet ready to deploy whenever needed, making us Faster To Any Size Disaster you may have.

Contact SERVPRO of Catawba County West for additional information about available services or to discuss your specific situation, today (828) 322-4400.

If your are interested in learning more about the city of Hickory click here.

The Most Important Step for Water Removal in Sweetwater

9/25/2017 (Permalink)

Sweetwater Leaks and Water Removal? Call SERVPRO!

Scoping  the Water Damage, SERVPRO Can Assess and Restore Your Property

Pipes can break, tiny cracks can become large leaks, appliance hoses can wear out. However, whatever the reason for a water emergency in Sweetwater, the result is the same. You have a major mess on your hands, from water cleanup to mold worries and insurance paperwork.

That is why the first thing to do after you shut off the water is to call the pros at SERVPRO, water removal specialists in Sweetwater. We deal with water emergencies daily in our business. We know how frustrating it can be, how inconvenient and how complicated it is to put the situation right.

We take pride in our ability to streamline the entire process. Our team of experts can assess the damage after a full inspection, remove the water and get rid of moisture in the air. We then clean and repair the disorder and restore your home, so it is comfortable again. Moreover, it does not stop there. We can work directly through you with your insurer to handle the claim.

As soon as we come to your house, we look around for the source of the water and shut it off. Then we do a thorough inspection, checking for contaminated water and figuring out exactly what has been affected. This inspection gives you and our team an accurate picture so we can proceed efficiently.

The next step is removing the standing water with industry-specific pumps and vacuum units on SERVPRO trucks. This equipment is powerful enough to remove most of the water, even hundreds of gallons, quickly.

We also need to dry and dehumidify your home. Based on the size of the affected area, the temperature in the house and the humidity level, we determine how many air movers and dehumidifiers to bring in. The number of each must be in balance to do the work quickly and without causing further damage to your home and belongings. Later we help with cleaning, repair, and restoration.

We do not leave you on your own when it is time to deal with the insurance company. You have our help throughout the claims process.

Locally owned and operated, SERVPRO of Catawba County West is here to help when a water removal emergency strikes. Call us 24/7 at (828) 322-4400. We are serving Sweetwater, Hickory and Jacob’s Fork.

More information on this town right here.

Keeping Sink Drains in Your Hickory Home Clear to Prevent Overflows

9/15/2017 (Permalink)

Sink overflows and water damage can be a hassle to deal with; Let SERVPRO take care of it for you.

Prevent Water Damage in Your Hickory Residential Home

Sink overflows can make more than just a soggy mess of your home in Hickory. If the situation gets out of control, it can result in flooding inside your house and severe water damage to your property. It can make an unhealthy living environment as well if the sink water is unsanitary, making it the perfect recipe for the growth of bacteria. To best deal with a sink which has overflowed, you should always try to prevent it from even happening.

It is not always easy to prevent a sink from overflowing in your Hickory home. Keep in mind that most overflows and subsequent water damage happen because of a clogged drain. When you can maintain the drain, water can flow to the sewers as it should. However, accidents do happen, and you need the help of a professional remediation company such as SERVPRO when dealing with a water emergency.

To keep your sinks clean, there are some simple steps you can take. Firstly, do not dispose of food scraps in your sink unless you have a garbage disposal already attached. Even if the scraps fit in the drain, they accumulate over time and can form a solid clog that restricts water flow. Also, just because oil, fat, and grease look fluid, does not mean they go right down with the water to the sewers. Instead, they can deposit and solidify in your drainage pipe, causing it to clog later. Instead, you should properly dispose of all your used oil and grease.

Avoid letting any hair go down the drain as well. It can accumulate just like solid food particles, then ball up and make a barrier which prevents water going through to the sewage system. A drain cover can help to filter out hair, plus other solid, large objects which could fall into your sink. Only take the lid out when you are cleaning your sink.

Even though they love it, do not let your children play with water in the sinks. They can get quite creative and have been known to flush small toys down sink drains. Toy cars and action figures are some of the most difficult clogs to clear, so teach your children early on.

When you are dealing with a sink overflow, call SERVPRO immediately. We can help solve the problem, plus repair any water damage the accident has caused. We work fast to avoid additional damage including mold growth, and we ensure your home is thoroughly dry again before the job is completed.

Locally Owned Company with National Resources

SERVPRO of Catawba County West is trained specially to handle any water damage. If you reside in St. Stephens, Hickory, or Sweetwater, you can reach us at any time of day or night by dialing (828) 322-4400.

For more information regarding the city of Hickory, click here

Addressing Water Damage in Sweetwater

8/1/2017 (Permalink)

Water Mills, not Sweetwater Homes, Need Flowing Water.

Rapid Removal of Water in Sweetwater Mitigates Damages

When your home or business suffers from water damage, it is imperative that immediate action is taken. With an emergency of this nature, you want to know that the company you hired is up to the task and employs the latest technology and tools to extract the water from your property ASAP. Addressing water damage concerns is an urgent matter, and it requires the assistance of a trusted leader in the restoration industry that you can rely on to deliver.
When water damage affects your Sweetwater property, call on SERVPRO and our professionally trained and certified IICRC technicians will be on the scene quickly to respond to your crisis. Our staff takes pride in knowing We’re Faster To Any Size Disaster. Our highly trained professionals arrive at your property promptly and are armed with the knowledge to address your concerns and resolve your issues "Like it never even happened." When incidents of this nature occur, it is crucial to mitigate harm, so that the cost of clean-up and restoration efforts can be controlled.
You also want to know that the clean-up and restoration of your water damaged property are entrusted to a locally owned and operated company that is part of your community. While SERVPRO is part of a national network of franchises, it also maintains a local focus. Our company's affiliation with this network enables us to respond faster to emergencies with more resources to properly handle any size disaster. In the event of major storms and natural disasters, we also can call upon special disaster recovery teams, which are strategically located all over the country. However, typical water removal involves one or two of our vehicles to extract the water and mitigate damages swiftly. Our IICRC certified applied water damage restoration crew is always ready.
SERVPRO utilizes advanced technology and the latest equipment to address your water damage needs and ensure the proper clean-up and restoration of your property. We can also assist you with the insurance paperwork for a stress-free claims process.
Thanks to our proximity and online request access, you can contact SERVPRO of Catawba County West 24/7 to address your water, fire, or mold problems. Our staff is equipped with the tools, resources, and personnel to help when an emergency strikes. (828) 322-4400

Learn more about this area right here.

Out-Of-Shape Gutters Can Force Rain Into Your Home, And Water Removal Is The Answer In Hickory

5/18/2017 (Permalink)

Residences that have gutter problems may not realize there is a problem right away, but water removal can help rectify any damage.

Water Removal Is The Answer When Dealing With Out-Of-Shape Gutters

Your home has gutters to catch rainfall coming off your roof so that the water can be diverted away from your home. Water that splashes down the sides of your home, or puddles around the foundation, is capable of creating expensive problems. These situations can be caused by bent gutters, or by debris left behind by trees or animals.

Hickory residences that have gutter problems may not realize there is a problem right away, but water removal can help rectify any damage and also help prevent more damage in the future. SERVPRO's technicians are trained in how to perform water removal services. While overflowing gutters may not be as dramatic-looking as an overflowing basin, water can become trapped inside the walls, hidden from your sight. However, when water exits downspouts that have been placed too closely to your home, this water has much higher visibility – accumulating on both your lawn and on the slab inside your home.

Preventing this from happening is often as simple as a little bit of seasonal maintenance, but many times this is overlooked simply because of a busy lifestyle full of pressing obligations. When this is the case, your home needs the skills and experience provided by SERVPRO. We can remove any amount of water, either standing water where it has pooled, or water that has seeped into your home's structure and may be ruining your home from the inside out.

The methods we utilize include removing standing water, saturation, dampness, and elevated humidity. All of these can damage your home and the treasured possessions inside. For areas that are porous but retain moisture once wet, such as floorboards, we employ the use of heated mats that help extract the excess moisture from crevices and hard but porous materials. With this method, floorboards are much less likely to swell and warp, which, along with cracking and splitting, are very common with hardwood floors. When underlay has this problem, it can affect any flooring laid on top. Water removal does not solve the initial problem alone but also provides the protection your home needs from future damage. Mold, for instance, only requires a slight elevation above normal humidity levels to begin flourishing where it otherwise would have remained at acceptable levels.

To find out more about how water removal can help provide the protection your home deserves, call the experts at SERVPRO of Catawba County West. We are ready to take your call when you need us most, regardless of when that may be. Our number, (828) 322-4400, is local, as are we.

For more information regarding the City of Hickory, North Carolina visit:

Problems Encountered With Upholstery In Hickory

3/7/2017 (Permalink)

Upholstery is highly sensitive to water damage, and problems can be compounded if treatments are delayed or done ineffectively.

Upholstery And Water Damage

Most American homes have at least some upholstery furniture. Upholstery is highly sensitive to water damage, and problems can be compounded if treatments are delayed or done ineffectively.

SERVPRO acts fast to save and restore time-sensitive objects such as sofas and chairs through our strategy of mitigation, limiting the damage done to the material. However, how does upholstery end up being permanently damaged by water? There are a few ways.

Most sofas with water damage in Hickory have to contend with frames and supports made of wood, which can absorb water and begin to swell in a flood or water damage situation. Wood can then crack easily, destroying the inner skeleton of the furniture. Glue may also break down or be washed off by water, potentially causing collapse under weight if water does not dry up soon enough. This problem can go hand-in-hand with warping and stretch of fabrics, as well, as these may stretch connections and joints further than normal in the furniture body.

Water Spotting
Some fabrics are dry clean only, and when they take uneven water damage, this can lead to major water spotting problems. To combat this, SERVPRO technicians must sometimes fully soak the furniture in water to prevent visible lines from forming during the drying process.

Color Bleed
Avoiding color bleed is usually just a matter of time. Continued exposure to high volumes of water causes the color in many types of fabric to bleed off and blend with carpeting, other materials, and itself to cause serious discoloration in a material. We take extra care not to allow furniture with color bleed to dry before being washed out, as this can cause permanent damage.

SERVPRO of Catawba County West is a local expert on recovering from and restoring damages caused by a flood or water disaster. If your home has taken water damage, call us 24/7 at (828) 322-4400.

How We Deal with Water Damage to Carpets

9/20/2016 (Permalink)

Sweetwater Water Damaged Carpet Gets the SERVPRO Treatment

SERVPRO Technicians Skillfully Restore Carpets Damaged by Water

In cases of moderate to severe water damage, and in particular flood damage, carpeting is often the most noticeably damaged part of the home. Carpets are porous in nature, typically made from organic or plastic fabrics which readily absorb water. Carpets and rugs can become discolored, warp, and even develop mold growth, which may cause health effects. In many cases, carpeting will need to be wholly or partly replaced, but there are some steps we take to try and save it before that's necessary.

Rapid-Response Extraction and Drying
We employ a strategy of mitigation, which necessitates a fast response, and so we typically respond within four hours of your initial water damage call in Sweetwater. When they arrive at your home, our technicians will immediately survey the damages and begin pumping out water (if necessary) and setting up drying machines. We use high-powered air movers and dehumidifiers to quickly whisk water out of the carpeting and all other surfaces.
Careful Room Condition Monitoring
Factors such as temperature and humidity in a room strongly influence not only the rate of drying of any carpeting in the room but also any further damage the carpet may incur. Relative humidity in particular, can cause further extensive damage to the carpeting if it is too high. We make sure to carefully monitor and control these conditions in the damaged part of your home.
Cleaning and Sanitization
We sanitize and clean carpets thoroughly to both restore it to its original appearance and prevent mold damage. Mold grows quickly in materials such as carpet, and so must be swiftly and comprehensively addressed. This process also removes staining and some discoloration, as well as debris.
SERVPRO of Catawba County West is prepared to deal with water damage at all hours and all days of the week, with fast and flexible response times to ensure your home stays intact following a disaster. Call us at (828) 322-4400 at the first sign of trouble.

Flood Damage Restoration Experts

8/15/2016 (Permalink)

Unclogged Drainage Lessens the Odds of Flood and Water Intrusion in St Stephens

SERVPRO Can Extract Water to Limit Water Damage

Flooding is referenced by The National Flood Insurance Program.  A typical flood is characterized by a general and temporary condition of partial or complete inundation. The general amount of land covered by ground water must be at least two acres to be considered a flood situation. Floods are not just relegated to coastal or river flooding; it can also be caused by excess runoff from a dam/levee breaches, ice dams, landslides, or a city's water main break.
There are other causes of flood damage in St. Stephens. Domestic flooding can occur as a result of a pipe burst, an HVAC failure, sewage back-up or water used to extinguish a fire. No matter the cause of flood damage, what is needed are experts who know how to restore your home or business. SERVPRO is your answer.
We are recognized leaders in the storm, flood and water remediation industry. Our IICRC certified professionals believe in getting you back into your home or office immediately. Restoring storm and flood damage properties is the cornerstone of our business. Our well-trained experts use specialized equipment. Through advanced training, we can quickly restore your property to a pre-flood appearance.
Water damage through flooding doesn't wait for families not to be home nor for regular business hours, and we don't either. You can depend on an immediate response from SERVPRO. We are available 24 hours, seven days a week, including holidays. As part of the community, we are locally owned and operated. This is why We're Faster to Any Size Disaster.
Through our advanced restoration process, we help our community as soon as you call us. Our years of experience and scientific approach to water removal and water cleanup enable us to dry properly and restore your property. We don't leave after flood waters begin to recede, we work with you from start to end to give you peace of mind. We work fast to restore normal humidity levels to reduce the chance of mold proliferation.
As your one-stop professional in flood damage, SERVPRO of Catawba County West is ready to remediate your damages as soon as you call. Contact us immediately so that we can begin the stress-free restoration process of your structure and its contents. Call us today at (828) 322-4400.

What Water Damage to Expect After a Storm Flood

7/27/2016 (Permalink)

Storm Waters Cause Damage in Hickory, SERVPRO Can Help Restore

SERVPRO Can Restore Your Water Damaged Property

Flood damage, while relatively uncommon, can be a costly and devastating disaster for any home. Floodwaters can stain and contaminate walls, floors, and lower levels, in addition to sweeping away or damaging furniture and bringing in objects and debris from the outside. In most cases, flood damage also comes with other types of damage, as there may be a raging storm or fires may start. Listed are some common types of secondary water damage that can result from a flood.

Staining and Destruction of Walls and Floors
Perhaps the most commonly repaired types of water damage to Hickory homes after a flood, are the lower two feet portions of walls and first-level flooring. Drywall, once saturated, is discarded. The floor damage may appear as warping or cupping to wood flooring, wet carpet and padding, and waterlogged baseboards and casings. Floodwaters are murky and filthy with lots of contaminated debris from mud and silt to branches, dead animals, and chemicals.  SERVPRO experts, IICRC certified in Applied Structural Drying (ASD), and Water Restoration Technicians (WRT) do their best to salvage materials and possessions, thus keeping expenses down while you still have irreplaceable possessions and heirlooms.
Mold Growth
A risky kind of damage that can result from a flood, mold growth can form in dark, hard-to-reach places and potentially cause health effects. Cleanup of mold growth requires specialized industrial equipment such as air scrubbers, HEPA filtration systems, and thermal foggers, and should never be done by a homeowner. Getting specialists in to stop mold growth early on is important in mitigating further damage.  Mold growth can quickly get out of hand and cause far more unnecessary damage to your home.
Broken Windows, Glass, and Valuables
During a flood, many breakable objects are lost, from mirrors to windows to tabletop lamps. These can scatter broken glass across an area, creating a danger and risk of infection. Floodwaters create excellent breeding grounds for dangerous bacteria, and a cut sustained from unsanitized objects has strong potential for infection. All floodwater, just like a sewer backup, should be treated as Black Water, a definite health hazard. Leaks from tap lines within the house present a far less danger of contamination and are easier and safer to dry up and cleanup.
Ruined Electronics and Small Fires
Some electronics, especially if they are running at the time of the flood, may come into contact with floodwaters and short circuit, potentially causing small fires and other damage. Often, these electronics can not be salvaged, although each item should be looked over and evaluated. We will not discard any material or possession with the permission of you, the homeowner, and your insurance adjuster.
SERVPRO of Catawba County West has seen many floods, fires, and other disasters in its time, and is equipped and prepared to deal with any residential or commercial damage in the local area. If you've recently experienced a flood or water damage in your home, please don't hesitate to contact us at (828) 322-4400 for 24/7 emergency service.

If You Suffer Water Damage, Call SERVPRO

5/14/2016 (Permalink)

This Hickory Home Has Moisture and Water Damage on a Wall--The Parquet Flooring is Next

SERVPRO Offers Water Damage Services

Water damage in Hickory homes can be one of the most problematic events for local property owners. Homeowners may experience some type of water damage in varying degrees. When you have standing water in your home, the effects go beyond having to remove the water. It makes you worry about how long it will take to repair the damage and at what cost to you. Rest assured, however, that the property can be restored to the pre-loss condition when you know the proper steps to take to address the situation.

Dealing With the Water
The first step necessary to prevent further water damage in Hickory homes is to address the water situation. Stop the flow of water if you can. For example, if you have a plumbing leak, turn off the main water valve supplying the home with water, and call a plumber for repair service. Afterward, you can begin extracting water on your own, or you may use professional water extraction methods to remove the water quicker. Keep in mind that time is of the essence because of the potential for mold growth and the likelihood that secondary water damage will spread across many surfaces in the home the longer the water remains. SERVPRO can expediently remove the water, thus mitigating damage to belongs and the structure.

Facing the Moisture Issue
Even when the water has been extracted from your Hickory property, your work is not complete. High levels of water in the home can result in elevated humidity levels, and this can be just as damaging to the home as the water itself. For example, high humidity levels can result in warped wood, electronic breakdowns, mold growth and more. You can air out your home on your own, but you may find that professional services yield much faster progress, which is a true benefit for your property. SERVPRO utilizes air movers and dehumidifiers to increase evaporation rate and to pluck moisture from the air reducing the RH (relative humidity.)

Repairing the Property
Only after the water and moisture have been removed from the home can the repair work begin in earnest. Some areas may be warped, stained or odorous, and each surface may require a different approach to cleaning, restoring, or replacing it. For example, carpeting may be stained, but it generally can be steam cleaned to restore it to like-new condition. Parquet flooring may have to be replaced with a new surface. However, if it has mold damage, the carpeting will require replacement. There many surfaces in the home, hard and soft like fabrics, that need attention.

When you want to improve your property after a flood issue, professional services may yield faster and superior results. SERVPRO of Catawba County West offers proven water remediation and repair services that can be used to extract the water and moisture quickly and repair the property. For more information about the services we offer, call us today at (828) 322-4400.

Water Damage Requires Knowledge, Skill And Experience for Restoration

3/26/2016 (Permalink)

Why Waste Money Because of Water Damage in St. Stephens? Call SERVPRO

SERVPRO Provides the Water Damage Services Needed

If your home in St. Stephens requires water removal, it needs it quick, and it needs it done properly. Flooding, from the local stream or river, the broken sewer connection or just a broken pipe can bring you a headache you probably are not ready for. The threats of structural and personal possession damage call for fast, thorough work and professional assistance.

Several of the reasons for the urgent nature of these tasks is because of the damage that may not be visible for a while. Yes, the water can get into everything as it seeks its level and, if this water source is a broken pipe, it may be on an upper level. This means that it can go through at least one ceiling and floor to get to the lowest level available. This water can go unseen through the walls, either down both sides and inside the wall. Water and moisture can lead to rotting timbers, bad odors, and the probability of mold growth.

When you find this excess water in your home, regardless of how you make this discovery,  turn the water off to your house. This helps prevent additional water from flowing in if this is the source. If floodwaters are from a storm, try to shore up the entrance points if possible. Always be aware of the potentially lethal combination of electricity and water. Safety first. If needed, vacate the premises.

Hopefully, your homeowner's insurance policy will cover the water damage caused by this water intrusion. Flood insurance is a separate policy that covers exterior rising water, not failed materials (pipes) or appliances. Check with your company. Ask your agent if SERVPRO is a recommended water damage restoration company on their preferred list. Chances are, we are at the top of that list. We work in close collaboration with over 315 insurance and property management companies, even municipal, state, and federal agencies. We can prepare an estimate to comply with industry standard guidelines to accelerate resolution to your claim, even as we begin to grapple with the water extraction. Time is of the essence, as each passing minute can further damage your carpets, walls, building materials, personal possessions, and appliances.

After the water removal phase, a complete cleaning, drying, and sanitation protocols occur. The physical removal of dirt, any debris, and the killing of organisms, on every surface is critical for healthy living. SERVPRO follows the standards of the IICRC for cleaning, antimicrobial and antifungal fogging, and all phases of restoring St. Stephens water damaged items. Your home will be restored to its pre-loss condition "Like it never even happened."

We Use Advanced Drying Equipment and Techniques

SERVPRO of Catawba County West's advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. Call us for fire, mold, and water damage issues in St. Stephens, Viewmont, and Hickory 24/7 at (828) 322-4400.

The 3 Different Categories of Water Causing Damage

2/25/2016 (Permalink)

Sewage and "Black Water" Breaches Need Immediate Water Damage Restoration

SERVPRO Water Damage Extraction Will Dry and Sanitize Your Property

Before a Hickory water damage restoration team enters a building to begin water extraction, drying, and repairs, information is gathered about the situation. Information is critical, because the more that experts know about the threat level from standing liquids, water being the main culprit, the more adequately they can prepare for dealing with water damage.

There are three main classifications of water damage, and they all require their unique approach. The categories are structured according to the level of risk posed by the liquid so that technicians can take the necessary safety precautions.

Category One  "Clean Water"
Water from broken water lines, overflow of household sinks, malfunctioning ice-maker lines, etc. This includes liquids that were clean when released and pose no threat to health or life if ingested. The only problem with this classification is that "Clean Water" can very quickly degrade to a more dangerous category if left for long enough or allowed to mix with unsanitary materials (dirt, construction materials, sewage, etc.)

Category Two.  "Gray Water"
This water's source of intrusion can be from a sump pump, toilet bowl leak (only urine, not feces), hydrostatic (pressurized) seepage from below ground level, and often from washing machines and dishwashers. This includes liquids that contained low-level contaminants at the point of release or after contact with foreign materials. These contaminants may be of a chemical (fertilizer), physical (soil), or biological (fungal) nature that can cause discomfort or sickness by ingested, breathing, or skin contact. Microorganisms and their by-products can be harmful.

Category Three  "Black Water"
This extremely unsanitary and hazardous water is sourced from sewage, groundwater flooding, water from streams, canals, and rivers, and seawater. Toilet backups, after the trap, are also considered this type of water, regardless of the color. Black Water may be the final result of the deterioration of Clean or Gray Water. This polluted water is dangerous and does affect the indoor environment of your home, including air quality. This water can cause many symptoms and can even be lethal if ingested, so SERVPRO water damage technicians need to wear protective clothing. They must protect their mouths, skin, and eyes with the use of rubber suits, boots, gloves, goggles, and respirators. In environments where fungi and mold have been allowed to develop, it is imperative for water damage technicians to utilize HEPA filtration systems.

Often individuals will treat all liquids as clean water. This is not wise. Whenever a Hickory water damaged home has standing water, calling in a SERVPRO unit to extract the water with pumps and wet-vacs, is the safe approach. We have dehumidifiers and air movers to dry thoroughly wet or damp areas. Foggers dispersing sanitizing and deodorizing agents will ensure that your home is safe for re-entry "Like it never even happened."

24 Emergency Service

Sewage backup should be considered an emergency and dealt with promptly. SERVPRO of Catawba County West are the water damage restoration specialists with specific training and expertise to safely restore your home or business. Call us for all your mold, fire, or water damaging needs 24/7 at (828) 332-4400

Water Damage Requires Professional Restoration

1/14/2016 (Permalink)

SERVPRO Says Fix a Leak Before It Becomes a Flood In Your Viewmont Home

SERVPRO Can Expertly Restore Your Water Damaged Home

There's nothing quite as stressful as dealing with Viewmont water damage. Once the disaster has occurred, you'll probably find yourself talking to a group of individuals and companies in an attempt to restore your property as quickly as possible. What many homeowners don't know is that one of the best ways to speed up the home recovery process is by contacting a team of professional water damage specialists from SERVPRO. These experts can provide you with a broad range of services that get your property back into pre-loss condition. Read the short outline provided below to learn more about what they can do for you:

Water Damage Specialists Complete Property Assessments
One of the most important strategies that water damage specialists will perform on your behalf is the completion of a property assessment. This property assessment is designed to help industry professionals determine the extent of damages done to your home. A plan of action can then be offered to start the water removal, cleanup, repair, and restoration processes. With immediate water removal, the damage to furnishings, building materials, and electronic devices is mitigated.

Water Damage Specialists Restore Your Property
After the property assessment, our water damage specialists will handle each component of the process so your property is returned to its previous condition. SERVPRO can offer, while attempting to salvage as much as possible, restoration as opposed to replacement. This helps to keep costs down.

• content restoration, either on-site or pack-out to SERVPRO facilities
• deodorization, the final step
• sanitation, special chemical products
• odor removal, fogging machines
• water extraction, using pumps, wet vacs, and dehumidifiers
• air duct cleaning and drying
• mold remediation if necessary

It's also important to note that by beginning the water damage restoration process as soon as you call us, our quick response can help limit structural damage and preclude susceptibility to an unwanted mold invasion.

Call SERVPRO Immediately
Whether you experience water damage in Viewmont due to a flood, broken appliance, or leaky pipe, the outcome is often the same: property deterioration. However, hiring the right team of water damage specialists can help preclude this continuing deterioration from taking place. To get fast, friendly water damage restoration services that work, contact the IICRC-certified professionals of SERVPRO. We offer a fast response and use cutting edge methodologies to expedite and optimize every component of the water damage process. We will return your house to a safe environment "Like it never even happened."

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, SERVPRO of Catawba County West has advanced training and expertise, not to mention a tremendous amount of hands-on experience.The communities of Viewmont, Mountainview, and Hickory are proudly serviced by us. Call 24/7 for help. (828) 322-4400

The Water Damage Assessment

12/9/2015 (Permalink)

SERVPRO Says: Fix a Roof Before It Leaks and Save a Service from Us

The Importance of a Thorough Water Damage Assessment by SERVPRO

Water damage is one of the worst issues a residential property owner may have to grapple with in Mountainview. However, hiring expedient, detail-oriented remediation services from a team of water damage experts can help restore your property with speed and safety. The initial step of the restoration process is the inspection and assessment. SERVPRO recommends that you read more about this step of the water damage remediation process.

The Water Damage Assessment

During the Mountainview water damage assessment,  our industry professionals will carefully analyze the following structures:
• Parts of the roof that have collapsed ruined or missing shingles, damaged or cracks chimneys, damaged or bent gutters, cracked or stained surfaces on your property's exterior,
• Windows-collapsed walls and exterior walls, damaged or broken windows, exterior walls that have grown wet, and indications of water leakage through basement windows
• Regions of the front and back yard that have been flooded
• Destroyed plants
• Cracked or wet floors, walls, ceilings, ruined or wet vents and ducts, and wet insulation on ceilings, floors and in walls
• Phone jacks or electric jacks that have been destroyed
• Warped or water damaged wood, wall studs, roof trusses, and floor joists
• Cracked or broken doors and windows
• Damage to sinks, countertops, stains, or bathtubs
• Slumping or leaky regions near your toilet
• Cracked or wet floors, walls, or foundations
• Waterlogged or discolored air ducts or vents

In addition to assessing household structures, water damage restoration experts from SERVPRO will assess the following items:
• Upholstered furniture like chairs and couches
• Appliances like dryers, washers, and refrigerators
• Carpets and other types of fabrics
• Wooden materials like dressers and cabinets
• Digital media like computers, DVDs, and CDs

Selecting The Right Water Damage Restoration Company
Once you realize that securing a professional water damage remediation services will play a key role in restoring your property, you may be interested in finding a team of contractors to work on your behalf. The best restoration companies possess all of the following attributes:
• a good Better Business Bureau (BBB) rating
• high quality customer service, written estimates, the guarantee of water drying and a final walk-through for your satisfaction
• IICRC-certified technicians, on-going  supplemental video, franchise, and corporate training
• fair pricing, responsibility to you, the homeowner

Call SERVPRO Immediately. When a serious water intrusion has caused water damage to your Mountainview home call us for fast, friendly remediation assistance. Our IICRC-certified professionals are highly skilled in providing each client with the cutting edge, customized restoration services needed to get you back home "Like it never even happened."

Why Choose SERVPRO of Catawba County West?

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. Our process includes documentation of the drying process to validate your property is dry. Call us 24/7 for help. (828) 322-4400

Emergency Water Damage Restoration

10/5/2015 (Permalink)

Looks Like Time to Call SERVPRO

For Your Home, SERVPRO Provides Emergency Water Damage Restoration

Water damage is a profound problem that can adversely impact your residential property in Hickory. However, many property owners lack basic knowledge regarding what they should do in the event that they are victimized by water damage. It's important to know that responding effectively and immediately to the onset of water damage is the key to limiting health hazards and structural damage. Learn more about why responding immediately to water intrusion is important and how best to grapple with water damage by reviewing this quick reference guide:

Why Is A Fast Response To Water Damage Important?

Many water damage restoration technicians know that water damage is a progressive problem. Specifically, water damage is the result of a flood, roof leak, bursting pipe, sewage backup, or other happenstance that results in excess water. After this initial damage has set in, the issue can become progressively worse as water seeps into your home. Once this happens, wicking of water can begin into your walls, flooring, personal, and professional possessions ending in waterlogged materials. When not extracted immediately, water damage can also give rise to the presence of mold in your property structure. For these reasons and more, responding immediately to your Hickory property water damage is very important.

The Importance Of Emergency Water Damage Restoration Services

Water damage can result in a plethora of problems. Also, note that water damage can occur at any time because natural disasters and leaky pipes do not run on a 9-5 schedule. Since you never know when water intrusion may occur, having a phone number handy can help. If you call SERVPRO, a premier water damage restoration company, these trained technicians can be on site in one hour. An assessment and inspection of your home in Hickory will quickly identify the problem areas and upon approval, work can begin to mitigate the water damage. If you feel that your insurance policy covers internal water damage, or if you possess flood insurance, then it behooves you to call immediately. Your second call should be to SERVPRO. We are renown for working and cooperating with insurance companies and adjusters.

The Process of Water Damage Restoration

SERVPRO follows a specific protocol pertaining to water damage restoration.  We first remove the standing water from your home in Hickory. We will dry out the affected areas to reduce moisture and the threat of mold growth. We will protect your possessions as we do the clean up of your home. We will then repair and restore, rather than replace affected items and building materials. This will get you back home quickly as if it never even happened.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Catawba County West is strategically located near Hickory, Mountainview and Longview to respond quickly to your flood or water damage event. When a major flooding event occurs, we can call upon our national network of 1,650 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel. Call us for immediate response. (828) 322-4400