The 3 Categories of Water Damage
Not all water damage is created equal. For homeowners, the end result is the same: remove the water from the home. The cleanup process, however, can drastically change depending on the kind of water. There are 3 classifications of water damage: clean, gray, and black. Each one poses a different level of threat and requires a different cleanup process.
Category 1: Clean Water
Nobody wants water damage, but if you do have it, your best hope is that it is clean water. This is potable water that comes from sources like a burst water pipe or a damaged refrigerator supply line. Category 1 water damages are the most straightforward to clean, but if the water is left long enough, it can deteriorate into a Category 2.
Category 2: Gray Water
Water with a significant degree of contamination is classified as Category 2 water damage. Gray water can cause some health issues, so it requires some cleaning treatment in addition to the standard drying process. This kind of water comes from washing machine discharges, aquariums, and other similar sources.
Category 3: Black Water
Category 3 water is extremely unsanitary and poses significant health risks. This kind of water can come from outside water (flooding) or sewage backups. In these cases, our technicians need to wear full PPE and perform multi-step cleaning processes. In fact, with black water, it’s strongly advised that elderly or immunocompromised individuals evacuate the home until it is safe to do so.
Professional Water Removal
No matter what category of water damage your property may have, SERVPRO of Catawba County West is equipped to handle it. We’ve helped thousands of home and business owners recover from all types of incidents. If you have water damage and need professional help, call us today at (828) 322-4400!