Water Overflow in Hickory, NC
At SERVPRO of Catawba County West, we offer a full range of services to make any disaster "Like it never even happened!" But sometimes customers only want certain services completed, such as in this home.
After the customer left the water running all day, it overflowed and flooded their unfinished basement. While we would normally perform the complete mitigation process (which would include air movers, dehumidifiers, and an antimicrobial treatment), the customer only wanted us to extract the excess water, which we happily did.
Our technicians always educate our customers and let them make the decisions that are best for them. The customer was very pleased that we were quick and courteous!