Water Backup in Hickory, NC
When a toilet backed up and overflowed into the adjacent room, it soaked the carpet and surrounding rooms. As you can see in the before photo, there was so much water that carpet could not hold it all. Also, because the main affected room was an office, there were several contents to move. First, our team removed the affected materials and the carpet. Our mitigation team then deployed drying equipment to start the drying process. After a few days of daily monitoring, our team reached the drying goal and were able to remove the equipment. The customer was excited to know they were soon going to be able to get back in their office!