Recent Posts

4 Things SERVPRO Can Do for Fire-Damaged Homes

4/17/2018 (Permalink)

Fire Damage 4 Things SERVPRO Can Do for Fire-Damaged Homes Our crew is highly trained and capable of packing out your belongings so they can provide deep cleanings!

When a fire damages parts of your home, it almost seems impossible to imagine how your home will be the same again. Fortunately, SERVPRO of Catawba County West has plenty of experience restoring homes to their preloss conditions! There are several things that our franchise offers to customers, but there are 4 important services that we offer:

  1. Clean floors, walls, and ceilingsSoot and smoke can do a considerable amount of damage, but our expert team has the skills, equipment, and cleaning products to clean both. We’re able to remove lighter soot without requiring repainting or carpet replacement.
  1. Inventory, pack out, and contents cleaning. Your home is full of personal items that just can’t be replaced. Fortunately, our team is capable of inventorying, packing out, and cleaning your contents back to their previous condition. Our inventory process goes room-by-room and includes photos of each item so you can easily file your insurance claim. The items will then be carefully moved out of the home and relocated to our warehouse to be cleaned by state-of-the-art equipment.
  1. Duct cleaningSoot and smoke will pollute your HVAC system, which means it will be less efficient and recycle contaminated air throughout your home. Our duct cleaning experts will use professional equipment to clean and deodorize your ducts so you can relax knowing your air is clean.
  1. DeodorizationFires can leave behind strong odors that often seem ingrained into your home. Once everything has been cleaned, our technicians will deploy specialized equipment to remove any trace of the offensive odors.

House fires can be very stressful, but SERVPRO of Catawba County West has the team and experience to make it “Like it never even happened.”

5 Things to Do if Your Basement Floods

4/2/2018 (Permalink)

Storm Damage 5 Things to Do if Your Basement Floods Basements make a great place to store belongings and to hang out, but flooding can quickly turn it into a haven for mold growth and structural damage.

We’ve received many calls over the years from customers whose basements have suffered some kind of damage. But one of the most common issues basement-owners face is flooding. Whether it’s due to a burst pipe, a storm, or some other cause, flooding can be a major problem. If you own a basement and don’t know what to do if and when it floods, then this is post is for you.

  1. Turn off the power. Immediately turn off the gas and/or electricity because it’s never safe to enter a flooded room when your power is still active. If you are unable to turn off the power, do not enter the basement until somebody is able to do so.
  1. Identify the source. Once you identify the source of the flooding, it’s best to address it as quickly as possible. If a burst or leaky pipe is the problem, shut off your water immediately and call somebody to repair it. If it’s from rain or outside flooding, it may be best to wait until it stops before attempting to start cleanup. (Note: Please wear gloves and appropriate clothing when entering a flooded room. The water could quite possibly be contaminated and unsafe for contact.)
  1. Start removing the water. Assuming you’ve completed the first two steps, it’s time to start removing the water because the longer it sits, the more likely you will have mold and other damage. You may have already called a disaster restoration company (which we highly recommend to prevent the aforementioned problems), but you should still begin the extraction process. You can use buckets, a sump pump, a mop, etc., but the main point is to get the water out as quickly as possible.
  1. Begin drying out the basement. Once most of the water has been removed, you can focus on drying out the room. If there wasn’t much flooding, you might be inclined to do this yourself by placing several fans around the room, but be aware that if it’s not dried properly, you are leaving yourself open to mold and structural damage. If you’re not sure what to do, or if there was a lot of flooding, you will want to hire a disaster restoration company.
  1. Keep humidity low. You would ideally do this during the drying process as well, but it’s important that you use a dehumidifier or similar device to keep humidity at a relatively low level. Mold is one of the biggest problems that comes from water damage, but without much humidity, it is not very likely to grow. If you hired a restoration company, this should be taken care of for you.

Basements might seem like an easy target for flooding, but all is not lost if yours ever becomes a victim. If water fills your home or business, contact your local water cleanup company to help you through the process and make it “Like it never even happened.”

What to Do if Your Home has Mold Growth

3/27/2018 (Permalink)

Mold Remediation What to Do if Your Home has Mold Growth If mold is treated quickly, it can spread throughout an entire home. The above home had to be gutted completely.

Your home is your safe haven, so when mold invades your space, it can make you uncomfortable. Whether you’re concerned about your health or your home’s structural soundness, there are multiple reasons why you might want the pesky fungus out of your living quarters. While it's impossible to actually remove all traces of mold, if you discover that your home is affected by mold growth, there are a few things you can do to take care of the issue.

  • Consult your physician (if necessary.) Mold growth can cause health effects, so many people get concerned with how it might affect them. If you have had any health issues that you are concerned about, please consult your doctor and let them know you have identified mold in your home.
  • Identify and remove the source. If you discover mold in your home, it’s likely because of moisture. Check for leaks in your roof or wall and lower the home’s humidity. If there are gaps around doors or windows, use caulk to seal those spaces. Without moisture, mold’s growth is hindered.
  • “Remove” the mold. Ideally, you’ll want to contact a trustworthy mold-removal company. They will have the tools and expertise to remove and treat hidden and visibly affected areas. At the end, they will offer a before-and-after assessment to prove mold counts have dropped to normal levels. 
  • Prevent future growths. Once the affected areas have been removed, you will want to make sure growth doesn’t start again. Control your home’s humidity when possible and ensure there aren’t any ways excess moisture can enter your home. If you have any major water damage, contact your local disaster restoration company for help; they will take steps to make sure mold doesn’t grow in your home again!

You don’t have to panic when you find mold growing in your home. If you take the necessary steps to cut off its food source and remove the areas that are already infested, you’ll be able to restore peace and help prevent it from happening again.

3 Signs That You Might Have Mold Growing in Your Home

1/9/2018 (Permalink)

Mold Remediation 3 Signs That You Might Have Mold Growing in Your Home One of the most obvious indicators your home has mold growth is you can visibly see it. Don't ignore the signs!

The harsh reality is that mold is everywhere—indoors and outdoors. But that doesn’t mean it needs to take up residence in your home. While it’s important to treat mold growth as soon as you notice it, how do you know it’s happening on your property?

  • You see it. While this seems like an obvious sign, many homeowners have seen signs of mold growth without realizing what they were actually looking at. For example, some spores are so small they resemble dirt. Don’t assume that all molds look the same!

  • Your home smells musty. Mold needs moisture to grow, which is why a mold-infested house smells musty. In many cases, since mold is not always in visible areas, this smell will be the only indication you will have!

  • You’ve recently had a leak or similar water problem. If you’ve had any kind of water damage, your home is at high risk of having mold growth. Even when you think you’ve dried up any puddles or wet spots, water can be absorbed into walls and other porous materials. Because of this, mold can grow undetected until it becomes a major problem.

If you have any of these indicators, you should have a mold inspector visit your home. Their tests will be able to determine if you have a growth problem. If you do, be sure to call a mitigation and restoration company to help you take your home back.

3 Reasons Your Business Should Clean its Air Ducts

12/21/2017 (Permalink)

Commercial 3 Reasons Your Business Should Clean its Air Ducts Commercial businesses often let their HVAC systems go unattended. Don't do the same for yours!

When’s the last time you had somebody come clean your business’ air ducts? If it wasn’t in recent years, then you’re long overdue. In fact, the National Air Duct Cleaners Association recommends you clean your HVAC system every 3 to 5 years. But other than duct cleaning companies trying to make money, is there really any need for your ducts to be cleaned? In case you’re in doubt, we’ve got 3 reasons why your business should clean its air ducts:

  • Clean air ducts are energy efficient. Nobody likes spending unnecessary money, yet most people don’t realize that a dirty HVAC system actually forces the system to work harder. A clean duct system will reduce energy costs over time.
  • Eliminate offensive odors. When something gets into your HVAC system that doesn’t belong, it can make your entire office building smell awful. A good cleaning will not only eliminate the odor, it will remove the source as well.
  • Hinder mold growth. Mold needs organic substance to feed and grow. By removing dirt and other debris from your air ducts, mold will have a much harder time taking hold of and contaminating your HVAC system.

If you have a commercial business in Catawba County with existing HVAC issues—or you want to preemptively take action before it does—contact a specialist who will give you a fair assessment of your needs. We at SERVPRO of Catawba County West have specialized staff who are ready to give your duct system the cleaning it deserves, so call us today for a free estimate!

Flood Damage From Pools In Hickory After Bad Weather

12/13/2017 (Permalink)

Storm Damage Flood Damage From Pools In Hickory After Bad Weather Floods, Storms, Overflowing Pools Mean Water Damage in the Hickory area, Contact SERVPRO for Help

Call SERVPRO for Storm-Related Water Damage to Your Property

There are undoubtedly many people who have above-ground pools they use throughout the warmer months in Hickory. While these can be an excellent entertainment for your entire family through their peak seasons, failing to maintain them in time for winter and colder air to set in can be catastrophic to your home nearby. When your pool sides buckle and break, your home is a possible target to this flooding.
 
Preventing this kind of flood damage to your Hickory home might be simple, but anyone living in the area knows that the first significant frost of the season can come with little warning. If you have not drained the pool in your yard before this happens, you are asking a lot of the structural integrity of pool walls. There is an added strain for those who have pools that are even the slightest bit uneven, as water naturally pushes on one side of the structure more than another.
 
Ultimately, many people find out the hard way that they have waited too long to winterize their pools for the coming colder season. When you have a floor of your home that gets overrun with over a thousand gallons of water, our SERVPRO professionals can help. While this might be a stressful time for you, our priority is mitigating your losses and restoring your home quickly. Our commitment to customer satisfaction is part of our policy to be available to you whenever you need us.
 
Removal of the water is paramount in these circumstances, and our truck-mounted pumps do a quick job of pulling the fluid from the floor. For more stubborn areas and more concise extraction, wet vacs get used throughout the affected area. Our SERVPRO professionals then dry up the remaining moisture and assess the damages regarding what explicitly requires further attention from our restoration specialists.
 
Whether your pool has decided to lose its contents through your yard and into your home, or you are dealing with some other manner of flooding, our emergency response team can help. Call SERVPRO of Catawba County West at (828) 322-4400.

Information regarding this town in NC click.

Plan Your Escape Route In The Event Of Fire Damage In Sweetwater

12/8/2017 (Permalink)

Fire Damage Plan Your Escape Route In The Event Of Fire Damage In Sweetwater The team at SERVPRO is on standby and ready to help in the event a fire strikes your Sweetwater home.

Do You Have A Fire Emergency Plan For Your Sweetwater Home?

Everyone hopes to avoid fire damage to the home. Fire is frightening and dangerous, and it is hard to feel like your home is your own during cleanup, especially in cases where there is a lot of soot damage or lingering smoke smells. SERVPRO is on hand to support Sweetwater homeowners during post-blaze cleanup and restoration. We also aim to offer advice and tips to help local householders. Today we take a look at fire escape route planning.

It is essential to plan the escape route from your Sweetwater home in the event of fire damage. Fire prevention steps such as checking electrical appliances for frayed cords or monitoring cooking pans help to keep your home and family safe. However, it is wise to plan your escape route just in case a blaze breaks out.

Gather all members of your household together and walk through your home as a group. Inspect potential escape points in every room, including of course all windows and doors. Draw out a floorplan of your home and mark escape routes on it.

Make sure all doors and windows on the escape plan are easy to open. Ensure each window or door is simple to unlock and open even for a child or an old person. Some windows have security bars fitted on them – it is vital that the bars can be released quickly from the inside.

Involve children in the walk-through and plan drawing. Involving children raises their fire safety awareness and ensures they know what to do in the event of a blaze. Drawing up an escape plan can be made into a game, to make the process more engaging and less intimidating for young people.

It is also a good idea to decide on an assembly point. Choose a place that is easy to remember, but not immediately outside your door. A post box, fence, or garden gate are all excellent choices. Let everyone know that in the event of a fire, they must gather at the appointed assembly place and wait there until help comes.

In the event of a fire, SERVPRO is on hand to help with cleanup. Our IICRC-certified technicians take care of soot cleaning and odor removal to restore your home and make it feel like yours once more.

Locally Owned Company with National Resources


For help with fire damage cleanup in Sweetwater, Mountainview, Fairgrove, Jacob’s Fork and surrounding areas, call SERVPRO of Catawba County West at (828) 322-4400 today.

For more on the town of Hickory, click here.

An Answer For Water Damage Affecting Your Home In Hickory

11/22/2017 (Permalink)

Water Damage An Answer For Water Damage Affecting Your Home In Hickory Small leaks and condensation formed by improper ventilation can cause extensive water and mold damage.

Water Damage And Your Home

Taking care of your Hickory home is an investment, something you have to maintain regularly to benefit from in the future. Things such as water damage happen on your property regardless of whether a spill occurs or not.

Many problems, such as a broken pipe or a faulty appliance allow water to enter your Hickory home, causing water damage and making things far worse. These type of maintenance issues require expertly trained personnel to maintain your home correctly. Luckily, you have a local resource you can count on to provide you with a variety of recommendations that help protect your investment.

The weather that develops throughout the year, the age and condition of each appliance, the stress placed on plumbing, and whether maintenance is performed regularly all play a role in how long you can go before replacing many items found in your home today. You can get the help you need to ensure your home remains in proper working order by calling the expertly trained professionals at SERVPRO.

As a homeowner, it is easy to forget about the things we cannot see. However, as the days turn into weeks, months, or even years, each pipe, connection, appliance, age. The sealant used to make these connections tight dissolves over time, allowing small amounts of water to enter your home. Every time you use an appliance such as the washing machine, dishwasher, or even your A/C unit, condensation forms that may also pose a problem, if not maintained properly.

Small leaks and condensation formed by improper ventilation can cause extensive water damage to your home, often leading to corrosion, rot, as well as mold. It takes a proactive approach to catch many of these problems early enough to avoid expensive repairs. The IICRC-industry certified technicians at SERVPRO can help you locate hidden dangers and provide you with the protection you need.

Our services are available 24-hours a day, 7-days a week. We take pride in providing outstanding services for the members of our local community and want to be a source you feel you can trust. SERVPRO has an entire Green Fleet ready to deploy whenever needed, making us Faster To Any Size Disaster you may have.

Contact SERVPRO of Catawba County West for additional information about available services or to discuss your specific situation, today (828) 322-4400.

If your are interested in learning more about the city of Hickory click here.

Failing Sprinkler Systems Cause Water Damage To Your Sweetwater Store

11/13/2017 (Permalink)

Commercial Failing Sprinkler Systems Cause Water Damage To Your Sweetwater Store Sprinkler systems are not designed to fail, but there are plenty of times that they do.

Failing Sprinkler Systems

Sprinkler systems are not designed to fail, but there are plenty of times that they do. This failure can present itself in many ways, but pipe leaks and breakage are among the most common. To your grocery store, this can pose some severe threats to customer safety and your profits. Your Sweetwater business has no way to plan for such an incident, let alone the immediate problems that it causes.

When pipes break within a grocery store, the location of this break can mean some immediate dangers to employees and customers. For example, should the sprinkler system above your freezer units fail, the resulting water on the floor could carry a live electrical current from the circuits connecting these units to the breaker box somewhere in the back of the store. This goes far beyond traditional commercial water damage concerns for your Sweetwater store and becomes life-threatening.

While that might be an extreme case, excessive water in any area of your store is something that you need to take care of right away. That is why our SERVPRO team is available at all hours of the day to offer our emergency mitigation services. Getting the restoration process started as soon as possible ensures a smaller claim that gets filed to the insurance, or in worse cases, less out-of-pocket expenses to the owner of the store for repairs.

You cannot run a business that has water damage, and we at SERVPRO are equipped with the experience and fast response to ensure that your business has its doors open again as quickly as possible. Our process begins with assessing the root of the problem with your sprinkler system, repairing the damages to this network, and then restoring the affected area so that your customers are none the wiser that anything ever happened.

If you deal with water damages to your store, trust us at SERVPRO of Catawba County West to respond right away and mitigate your loss. Fast actions save your equipment and your establishment from further damages, so do not hesitate. Call us 24/7 at (828) 322-4400.

For more about Sweetwater click here.

When In Hickory, You Need To Know All About Fire Damage

11/7/2017 (Permalink)

Fire Damage When In Hickory, You Need To Know All About Fire Damage Hickory Area Fires Call for Professional Cleanup, Restoration, and Odor Removal--Rely on SERVPRO

Restoring and Cleaning Up After a Significant Fire is Key to Recovery for the Homeowner

Though we all appreciate what fire does for us, no one loves the problems it may inflict on a property when not adequately regulated or during an accident. Yes, fire damages occur, and you need to know how to deal with them appropriately. A fire restoration service is what you need to ensure your property is in good hands.

When in Hickory, you need to understand that all fire damage issues are not the same and each requires a different approach. Some fire disasters may be too extensive and require long hours of removing the resulting smoke and all the bad odors that may be difficult to identify the source. That is why you need a professional service like SERVPRO to ensure every aspect of restoration is well taken care of, and no areas are left unattended.

During a damaging fire event, not everything is destroyed, and there are plenty of components you can restore to their earlier state. SERVPRO can help you to identify every piece of your property and items that can be repaired and start working on them. The restoration process is not simple, and you need a lot of cleaning and deodorization. Torched homes experience fire damage, and you need to be familiar with the processes of dealing with the resulting mess.

Deodorization is done to remove the different odors left after a fire damage. You may think that using a few fragrance cleaning materials may get rid of, it but it is never a permanent solution. You need to identify the exact sources of the smells and obliterate them. Deodorization is done using specialized tools and highly qualified technicians with lots of experience. Simply masking odors is not a permanent solution.

In some situations, the affected properties may be hard to restore to their earlier state. Reconstructing and repairing these fire damages can be a challenging job that only professional restoration services may be able to handle. Experience helps you at this point, and you need a company that has been in the business for a while. SERVPRO strives to restore and not replace, but under severely charred structures, we can even call in third-party partners to expedite, and efficiency restore your home to its preloss condition.

SERVPRO of Catawba County West can help you restore your property after a fire damage incident of whatever magnitude. Call us at (828) 322-4400 and get professional services.

Learn more about the local fire department here